Monterey and Pacific Grove Auto Repair

Monterey : (831) 375-9571
550 E. Franklin St. ,Monterey, CA 93940
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Pacific Grove : (831) 372-6575
1123 Forest Ave. ,Pacific Grove, CA 93950
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5

Believe that I have been a client for almost 12+ years now.............only support those business' that have integrity, value and I trust.

5

I am a happy customer. The team demonstrated integrity and work ethic.

5

I was able to get an appointment for a day and time that was most convenient for me. Check in and check out were a breeze and my car was finished earlier than promised. A great experience all around! One visit made me a devoted customer! I highly recommend Pacific Motors to anyone who wants great service in a convenient setting and at a fair price. Thank you Pacific Motors!

5

Pacific Motor Service in Monterey is the only repair shop I trust with my vehicle(s). They have always been kind, honest, and genuine in all of the interactions I've had with them. The work they have done on both cars I've brought to them has been stellar and I appreciate their warranty. I would recommend them to anyone.

5

Good service all around, as always.

5

Jim, Kyle and the mechanics always make sure my vehicle and I get the best possible service. I wouldn't go anywhere else. Thanks guys!

5

It's always a good review and an awesome experience at the Pacific Grove location.

5

PMS always goes above and beyond to take care of me and my BMW. They have saved me so much money in finding replacement parts that would have cost a fortune from a dealer! I cannot say enough about Jim and Kyle! Their customer service is second to none!!

5

I am always comfortable bringing my 2008 Lexus GS350 to PMS in Pacific Grove where I know that Kevin, Rory and staff will take proper care of my vehicle. With a low-mileage vehicle, I have not had any "serious" problems (and hope to keep it that way) so most of my service needs are routine maintenance. Still, spotting problems (e.g., a weak battery needing replacement which might save me an inconvenient breakdown or excess condensation in the brake fluid requiring draining/replacing might prevent internal damage to sophisticated brake lines and parts) are why I continue to bring my car to Pacific Motor Service. Kevin is thorough when explaining service needs/options and does so in a manner that is never condescending but always done in a manner that gives me confidence that the safety and performance of the vehicle comes first. (Side note: years ago when I was driving a Volvo 760 Turbo that was having problem, a local dealership told me the car would need a new $1,700 turbo. I asked if that would solve the problem the car was having and he said, "No, but you do need a new turbo." The turbo was never replaced, nor needed, as the problem was in another mechanical system. Kevin will do the work needed for your car and ONLY the work needed for your car. Period.)

5

Thank you.