Monterey and Pacific Grove Auto Repair

Monterey: (831) 375-9571
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 372-6575
1123 Forest Ave., Pacific Grove, CA 93950
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At Pacific Motor Service, we specialize in taking care of our neighbors, one car at a time. The owner, Kevin Donohoe, is himself a technician.  He and his wife Sue Anne train all employees to meet their high standards of honest and ethical work.

Pacific Motor Service’s goal is to educate customers about the importance of a preventative approach to auto repair, a proven way to save thousands of dollars over the life of a vehicle! When repairs are needed, Pacific Motor Service continues educating customers, helping them to make informed decisions about their automobile’s repairs.

Whether your automobile is in need of repairs or scheduled maintenance, Pacific Motor Service has been the best place to come for quality service, integrity, and prices that will get you back on the road, quickly and affordably.
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At Pacific Motor Service, we’re committed to providing you with the best possible auto repair. Owner Kevin Donohoe is an ASE Certified Master Technician (top 5% in the nation), and has been involved in the automotive service industry for over 28 years! Kevin also holds an ASE Automotive Service Consultant certificate, as well as a degree in Automotive Technology from De Anza College with over 4500 hours of continuing education.

Kevin is also a member of the Society of Automotive Engineers, of the Automotive Service Councils of California, of the California Automotive Teachers Association (CAT), and of the Automobile Service Association.

In addition, Kevin is a part-time instructor of Automotive Technology at Monterey Peninsula College and an Instructor & Procedures Consultant with the Educational Seminars Institute where he teaches a 3 day, 20 hour service writer/advisor course for the independent automotive service industry.
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Approved Auto Repair logo | Pacific Motor Service

Pacific Motor Service is a AAA Approved Repair Shop, meaning it meets the rigorous standards of the American Automobile Association. A certified shop must meet standards for cleanliness, proper tools, adequate technical training, and appropriate technician certifications.

In addition to having an impeccable repair shop, a certified facility must have a favorable opinion rating amongst its customers: AAA performs a survey of a significant number of the shop’s customers and obtains their opinions “on how well the business meets their automotive service needs.” The shop must score at least 90% on each question. Pacific Motor Service averaged above 95% on each question.

Pacific Motor Service is one of only four AAA Approved Shops in Monterey.
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Blue Seal Certified | Pacific Motor Service

Pacific Motor Service is an ASE Blue Seal Certified Shop, meaning it is in the top 1% of shops in the nation. Shops that are recognized as Blue Seal Certified “recruit the best employees, support their training, and insist on the best equipment.” The Blue Seal means that any repair you need will be handled quickly and professionally at Pacific Motor Service.
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CARFAX Certified | Pacific Motor Service

Pacific Motor Service is a CARFAX Certified Shop. When Pacific Motor Service completes your repair order, the information is sent to the CARFAX database. When it is time to sell the vehicle, your Pacific Motor Service repairs will be listed on the report. This increases value to the seller and lets the buyer know who took care of the car and what service and repair work was performed.
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Certified Green Business | Pacific Motor Service

Pacific Motor Service is proud to be a Certified Green Business by the Monterey Bay Green Business Program! This program recognizes businesses that “comply with all environmental regulations,” and “take steps to conserve natural resources and prevent pollution.” Pacific Motor Service is one of only two auto repair shops in Monterey County certified green.

In addition, owner Kevin Donohoe has appeared on the Tomorrow Matters radio show with Deborah Lindsay to talk about how Pacific Motor Service and other area businesses can help create a greener bay, as well as how drivers can make their cars greener!
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Pollution Prevention Model Shop | Pacific Motor Service

Pacific Motor Service has been certified by the California Department of Toxic Substances Control (DTSC) as a Pollution Prevention Model Shop! This certification was created by the DTSC to reduce environmental pollution from commercial garages. Shops that want to be certified as a model shop must first undergo a shop assessment, then implement required changes to reduce or eliminate pollution and train employees in ways to prevent pollution, and finally, must score at least 100 points on the Model Shop Pollution Prevention Checklist.
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.