Beatrice delivered excellent customer service right from the start, to finish. I higher recommend Pacific Motor Service - Monterey.

Outstanding Pre-Purchase Inspection, Even From Out of State I had an exceptional experience with Pacific Motor Service for a pre-purchase inspection on a used vehicle I was looking to buy from out of state. The team was incredibly accommodating—flexible with both the schedule and location of the inspection, which made the entire process so much easier given that I wasn't local. Rory was my technician, and he went above and beyond. The inspection was thorough and comprehensive, covering all the key mechanical and safety points. What impressed me most was Rory’s clear, detailed communication—he walked me through the results, explained everything in a way that made sense, and answered all my questions with total professionalism and honesty. Buying a car from out of state can be stressful, but thanks to Pacific Motor Service and Rory, I had full confidence in my purchase. I highly recommend them to anyone—especially if you're buying remotely and need a team you can trust on the ground.

Everyone at Pacific Motor Service was very friendly and extremely knowledgeable. We have found our new go to for all of our Jeep Sahara service needs.

My car was damaged by rodents and it looked like they attacked everything under the hood and parts of the outside. Pacific Motors did an excellent job of cleaning up the mess and in record time. I would highly recommend them. I have used them before and found them to be totally honest about what needed to be done.

I wish I had started coming here years ago! The team at Pacific Motor Service is truly first-class in every respect—professional, honest, and reliable

Absolutely amazing service and high quality work. Everyone who works there is very nice and they are incredibly upfront and honest about the work they do. I will only ever take my vehicles in here for service as they are timely, honest, and affordable.

I had read reviews about this shop that seemed "too good to be true". First hand experience with them for work on my vintage Toyota Landcruiser has made me a believer. Feels like the proverbial "coming home" to work with Beatrice and Rory and their tech team. Attentive, authentic, honest, skilled and great communicators. At last, the shop that will be home for ALL our vehicles.