Monterey and Pacific Grove Auto Repair

Monterey : (831) 375-9571
550 E. Franklin St. ,Monterey, CA 93940
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Pacific Grove : (831) 372-6575
1123 Forest Ave. ,Pacific Grove, CA 93950
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5

Fast, excellent service as always.... they keep my old Mini running well. Always treated very well, every thing explained.

5

Excellent job & great costumer service .

5

Honest, dependable, accommodating, and caring! Thank you for your excellent and trustworthy service!

5

Always friendly, quick, and honest service.

5

Courteous staff, very professional and thorough. I strongly recommend Pacific Motors.

Thank you for coming in for your vehicle's maintenance! We hope to be able to service your car in the future.

- Monterey
5

As always the service was prompt, expedient and taken care of with a smile

5

Once again, as always, a stellar experience! During a recent oil change, some repairs were recommended, and I opted to take care of these sooner rather than later--Even with the staff reassuring me that the items had not yet reached the critical stage. Every single time that I take my car to Pacific Motor Service, I feel so much relief and joy, because I know that my vehicle is in the best possible hands, and will receive premier care and service. Kevin and ALL are an absolute delight, and epitomize that fine combo platter of supreme professionalism and simple, honest, real, human kindness.

5

Working with the customer for what makes sense and not always what makes more money.

5

I have a Ford Escape and the coolant hose blew and needed to be replace. Kevin got my car into the shop right away, analyzed the problem and gave me a quote. The parts needed to be special ordered and they were great about calling me to keep me apprised of the situation as it took a little longer than anticipated for the part to arrive. I was offered an alternate car so that I would not be without transportation for the extra day (I have never been given this option) and were very considerate of me and my situation. Kevin is genuinely caring, sincere and understanding and has my loyalty as a customer. The quote I was given was accurate with no "surprise" charges and I highly recommend this business to everyone. Thank you to the technicians and staff for the great care and service.

5

I have a Ford Escape and the coolant hose blew and needed to be replace. Kevin got my car into the shop right away, analyzed the problem and gave me a quote. The parts needed to be special ordered and they were great about calling me to keep me apprised of the situation as it took a little longer than anticipated for the part to arrive. I was offered an alternate car so that I would not be without transportation for the extra day (I have never been given this option) and were very considerate of me and my situation. Kevin is genuinely caring, sincere and understanding and has my loyalty as a customer. The quote I was given was accurate with no "surprise" charges and I highly recommend this business to everyone. Thank you to the technicians and staff for the great care and service.

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