Great service and very professional staff

Great customer service and vehicle service. I had left a message on the voicemail and received a call back within 10 minutes. Very courteous and a great follow through.

Occasionally spend winters in Pacific Grove. Had emergency low tire which they resolved at no charge. Took my Toyota 4Runner in for Oil Change. Was on time and estimate was exactly what they told me. Didn't try to upsell me on anything.

Based on my experience the best car service in the town. Kudos for Kyle!

Staff is so nice and helpful. Oil change was done before I even got off of work!

Brought my car here (2007 bmw m6) bc engine was having misfires and had them diagnose. Gentleman who helped me was nice. They told me I needed new spark plugs and ignition coils, quoted me $4,100 to do all 20 (10 cyl). Something like $2200 for parts and $1800 for 6 hours of labor. I towed the car back to my house and did it myself for $1200 with all oem parts… in 6 hours. I’ve never done engine work before, youtubed it, and it took me the same amount of time they quoted me for their professional mechanic. It’s almost insulting how much they asked for spark plugs and ignition coils.

Pacific Motor Service did an excellent job replacing the starter on my Jeep. They did the work in record time, which was so appreciated as I was on a road trip up the coast. People were incredibly nice, fair, and helpful throughout the repair. Definitely would recommend