Monterey and Pacific Grove Auto Repair

Monterey : (831) 375-9571
550 E. Franklin St. ,Monterey, CA 93940
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Pacific Grove : (831) 372-6575
1123 Forest Ave. ,Pacific Grove, CA 93950
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5

Prompt, courteous, skillful service.

5

Start to finish, this is a Five Star organization. From the phone call to arrange service to the explanation of the work to be done to the ride to my destination, everything is done with respect and concern for your satisfaction. The people and the quality of service is the best I've received in my 40+ years on the Peninsula.

5

I always feel as if I’ve gotten a very professional, expert service for my mini.

5

Great people behind the counter and obviously great people doing the work in the back. I know when my car comes in I will have it taken care of in a fast and priced fairly way chris winfield

5

My wife and I have been taking our cars here for years. We’ve grown to trust and rely on Kevin and the staff. Always great, reliable service at realistic prices.

5

Really appreciate your speed, accuracy, input, and in general expert fix-it knowledge. My Honda CRV appreciates it and so do I. Peggy

5

I brought in my car to hopefully have some vibration corrected. They balanced & rotated the tires. This corrected the vibration.

Thank s for coming in Marty. We've serviced your Honda for many years and this was an easy fix!

- Pacific Grove
5

Rory completely understood the importance to our company of not having a work truck out of service for too long. They were able to diagnose the problem, quote the repair, and finish the job all in six hours on the same day. Super appreciated.

We understand the frustrations of work trucks not working and do everything we can to prioritize the most important assets of our fellow small business owners! We'll see you next time.

- Monterey
5

My second time at Pacific Motor Service. Very happy with their service. I will highly recommend to everyone.

Thank you for trusting us with your Silverado. It's frustrating when your work vehicles are not working for you, but with the starter issue resolved, life is good!

- Pacific Grove
5

I have been coming here for about 2 years now, and they have always treated me with respect and have taken care of my vehicles in a timely manner and with fair pricing. The two who run the front counter are masters of hospitality and I highly recommend anyone looking for a new shop to come here!

Thank you for your shining referral Terrell! Rory and Beatrice do a fantastic job with our clients. We have modeled our approach to customer service based on what I learned while working in the hospitality industry, specifically Pebble Beach. We do our very best to make every touchpoint memorable. I'm so glad you noticed. We'll see you next time.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.