Brought my car here (2007 bmw m6) bc engine was having misfires and had them diagnose. Gentleman who helped me was nice. They told me I needed new spark plugs and ignition coils, quoted me $4,100 to do all 20 (10 cyl). Something like $2200 for parts and $1800 for 6 hours of labor. I towed the car back to my house and did it myself for $1200 with all oem parts… in 6 hours. I’ve never done engine work before, youtubed it, and it took me the same amount of time they quoted me for their professional mechanic. It’s almost insulting how much they asked for spark plugs and ignition coils.

Pacific Motor Service did an excellent job replacing the starter on my Jeep. They did the work in record time, which was so appreciated as I was on a road trip up the coast. People were incredibly nice, fair, and helpful throughout the repair. Definitely would recommend

Pacific Motor Service has become my one and only go to auto shop. I feel welcomed and appreciated from the moment I arrive. I am kept informed of the work being performed which has always been completed in a timely manner and there are no surprise charges when I pick up my vehicle. Honest and transparent when discussing repairs and no pressure to include additional work that is not imperative at the time. Great people! Great work! That’s a winning combination! Thank you Pacific Motor Service!

I’ve always had good experiences with Pacific Motors. Great communication and very friendly.

Erica (Front desk) was very kind and kept me well informed throughout the visit. I was only there for a short time for an oil change, but they offered a shuttle service if I didn’t want to wait at the shop. During their complimentary 68 point inspection they found a leak on the on the valve gasket/cover, they were honest with us that the leak was not significant and it could wait to be repaired if need be. I requested an estimate for the repair and they were very prompt having the estimate to me within a couple hours. Would definitely recommend to anyone looking for a mechanic.

Removed the unde body shield and gave a quote to bring it in again. Very friendly and professional.

This is my second time getting my brakes and other service done at Pacific Motor Service. Beatrice is especially knowledgeable and willing to explain any and everything with what work is getting done and details in the inspection report. I would highly recommend using them.

Pacific replaced the small battery in my EV. Wonderful same day service which got me back on the road.

Friendly and honest. Explained what happened and then fixed the issue quickly. Charged a fair price. Did not take advantage of the situation (I'm from 200 miles away).