I had a very positive experience at Pacific Motor Service in Monterey. The staff was professional, knowledgeable, and courteous, taking the time to thoroughly explain the repairs and maintenance needed for my vehicle. They completed the work efficiently and to a high standard, ensuring my car was safe and running smoothly. The shop is clean, organized, and easy to access, which made the entire process stress-free. Communication was excellent throughout, and they were responsive to all my questions. Overall, Pacific Motor Service provides reliable, professional, and trustworthy auto service. Their combination of expertise, friendly staff, and attention to detail makes them a dependable choice for anyone needing car repairs or maintenance in Monterey. I would confidently return for future service needs.

These guys are great! I have been using their services for many years. Kyle was especially helpful in helping an out-of--town relative with a tire issue recently. Customer communication skills are excellent!

I got my tie rod ends replaced here, and Beatrice was super helpful getting my appointment set up. Michael did an awesome job and made sure everything was working perfectly. I’m definitely coming back, if anything goes wrong with my car.

Kyle and his team were incredible! Saved me before a drive across the country, thank you!

As always they do a great 👍 job.

Great service from the moment I walked in the reception. That's their standard. Expect this all the time. Great people!

The people at Pacific Motor Service are absolutely incredible. It’s the only business on the Monterey Peninsula that I would ever consider having my car serviced at. They are always timely and professional without being pushy. I hate being upsold for unnecessary services and I’ve never experienced that at Pacific. Thank God I found them.

Smart honest shop

I had issues with my car while out of town and had a diagnostic report from another repair shop. I Brought my car into Pacific Coast and they found the issue was wiring damage due to rodents. The cost was significantly lower than what I had been verbally quoted at the out of town repair shop. Kyle was great to work with, very knowledgeable, friendly and helpful regarding the issue with my car.

It’s always a pleasure to do business with the friendly folks at Pacific Motors.