Monterey and Pacific Grove Auto Repair

Monterey: (831) 375-9571
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 372-6575
1123 Forest Ave., Pacific Grove, CA 93950
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5

Pacific Motor Service has stellar customer service which I appreciate. I feel well taken care of and so does my car!! I take my car in every year for a check up to stay on top of things! Trust is key with me another reason why I stay!!! Love you guys!!

Annie, thank you for your wonderful feedback! We're thrilled to know that our top-notch customer service and attention to detail have made a positive impression. Your trust and loyalty mean the world to us. We look forward to providing exceptional care for your car in the future!

- Monterey
5

Friendly people

Thank you for the 5-star review, Malcolm! We are thrilled to hear that you found our team to be friendly. It is our top priority to provide excellent customer service to all our clients. If there is anything else we can assist you with, please don't hesitate to reach out.

- Monterey
5

Great business. Good communicators.

Thank you for leaving a great review, Barrett! It's wonderful to hear that you had a positive experience with our business. We pride ourselves on clear and effective communication with our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

- Pacific Grove
5

The folks at pacific motor service are consistently extremely helpful. They point out options for work that is necessary vs work that can wait. They explain in detail what they have found and do a great job of promptly getting my car in and the work conpleted. I have confidence in their advice and their work.

Thank you, Lisa, for your outstanding feedback! Providing exceptional and honest service is our top priority at Pacific Motor Service. We're delighted to hear that you appreciate our expertise and the care we take in explaining our findings. Your confidence in us means the world! We look forward to serving you again soon.

- Monterey
5

Excellent work at a very reasonable price. Clear explanation of work necessary. Very highly recommend. My vehicle is an older Mercedes.

5

Pacific Motor Service is the best car repair shop I have ever been to. The staff are extremely kind and they made sure I understood exactly what I was paying for. They work quickly and my car was ready before it had even been 24 hours since I dropped it off. I will be going to them from now on. If you are looking for a place in Pacfic Grove to take your car this is the place to go!

Thank you for the fantastic review, Finnlee! Providing excellent service and ensuring customer satisfaction are our top priorities at Pacific Motor Service. We're thrilled to hear that you had a great experience with us. Our team always strives to be efficient and transparent. Don't hesitate to contact us if you need anything in the future. We look forward to serving you again!

- Pacific Grove
5

Thank you for your 5-star rating, Margaret! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. If you have any further questions or concerns, please don't hesitate to reach out.

- Monterey
5

For over 20+yrs they have taken good care of my car.They are the best.

Thank you, Margaret! We appreciate your loyalty over the years. Our goal is to provide top-notch service and ensure your car is in great shape. We look forward to taking care of your vehicle for many more years to come.

- Monterey
5

Got me in and out very quickly with a battery replacement.

Thank you for taking the time to leave us such a wonderful review, Jim! We are thrilled that you had a great experience with us and that we were able to get you in and out quickly. We pride ourselves on providing efficient and reliable service. We look forward to serving you again in the future!

- Monterey
5

Recently, when my Mini required a new battery I had the opportunity to again experience the extra care and attention offered at Pacific Motor Service in Monterey. I return on a regular basis for routine maintenance and when my car is having a particular problem. Service advisors, Rory and Beatrice are warm and welcoming experts in auto maintenance. They are thorough in explaining the details of the work required and the costs involved. After a few years as a returning customer I have established a trust and history with Pacific Motor Service and have experienced their excellent reputation first hand. They now also know my Mini very well. When you are encounter a sudden glitch with your car it is so satisfying to know whom to call and leave it to them to resolve the problem. I highly recommend taking your car to Pacific Motor Service, so you too, can discover all of the above!

Dear Bobbie, thank you for this amazing review! The team here at Pacific Motor Service is thrilled to hear such good feedback. We are always happy to help with anything your Mini needs, from routine maintenance to more specific concerns. It's great to know that you appreciate our attention to detail and the welcoming atmosphere. We look forward to continuing to provide you with top-notch service and keeping your Mini running smoothly for many more years. Thank you for recommending us!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.