Testimonials - Page 6 - Pacific Motor Service Monterey

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Greg Thompson

12/28/2023

I've taken my 2005 Jaguar and other vehicles to Pacific Motor Service on Franklin Street for over 10 years and have experienced nothing but prompt, top shelf service. Rory and Beatrice at the service desk are utmost professionals and have always been pleasant, honest, fair, and accommodating. In my experience, it's the best auto repair shop on the Monterey Peninsula.

Thank you for such a glowing review Greg! I remember the first time you came in for service and brought your lovely Vanden plas for maintenance and an evaluation. It's been a great relationship and hopefully we'll be able to help for decades to come!

- Monterey

Atticus Rotoli

12/26/2023

We are lucky to have such an incredibly competent, knowledgable, and friendly team at Pacific Motors. Their customer service and automotive repair and maintenance are top notch. I am grateful for their presence here in Pacific Grove. The whole team is truly outstanding!

Wow! That is an awesome review Mr. Rotoli! We do our very best to get fantastic people on our team and to continue to develop their knowledge and skill along the way. Thank you for trusting us and sharing your thoughts with the world!

- Pacific Grove

Tommy Barker

12/14/2023

The crew here have always provided honest and fair service. I was recommended to them about a decade ago and it has been the best experience ever since. They are considerate and personable when needed. 10 years of maintenance on multiple vehicles over hundreds of thousands of miles of maintenance, routine and unexpected repairs alike. It is not always fun paying for a large repair but knowing someone is genuine on the other side does make it a little easier to accpet.

Hello Tommy, Thank you for taking the time to leave us a great review. You have been a loyal client for many years and we appreciate your faith and trust in our ability to take care of your family's fleet! Have a fantastic 2024 and we'll see you soon.

- Monterey

Elise Wood

12/11/2023

5 star experience as always

Thank you for taking the time to leave us a review. We look forward to seeing you for your next service

- Pacific Grove

marcus jeter

12/11/2023

Pacific motors is the best shop on the peninsula

Thank you Marcus! we've been working on your company's fleet for many years. You are the best around as well! Thank you for your feedback. Please Let us know if you need anything else.

- Monterey

Judy Roberts

12/7/2023

Pacific Motors is an exceptional car service. Took my Mini Cooper in for annual service. Work was done quickly. The service staff both on the phone and in person were super nice, efficient and helpful. Highly recommend them.

THank you for leaving us a nice review Judy. We appreciate you choosing Pacific Motor Service for your Mini's care.

- Monterey

andrea owens

12/6/2023

Super nice & professional Not overpriced - quick service - Kyle was friendly & helpful

Thank you for taking a moment to leave us a nice review Andrea. Kyle is a great guy. very conscientious and thorough!

- Pacific Grove

Sheila Wilson

12/4/2023

Even though it was was more expensive than I anticipated, they did do a good job diagnosing and repairing my car.

Hello Sheila, Thank you for taking the time to leave us a review. I am glad Kyle and his team were able to take care of you. Your disappointment with the price may be explained by us being more of a high end shop that specializes in European cars, coupled with operating in Pacific Grove (a rather expensive place to do business). That being said, our professional crew is more than capable of servicing your Ford Taurus and we hope to keep you as a client.

- Pacific Grove

Jon Detka

11/30/2023

Rory and the entire team at Pacific Motor Service in Monterey are the best. They really know their way around our little 2005 Prius (Gen2). Always have your budget in mind along with an eye out for what will keep the car safe and working in top shape.

Thank you for your review Jon.We do our best to take into account the needs and desires of our clients. Please let us know if there is anything else you need from us.

- Monterey

Allen Rowe

11/22/2023

Very professional, friendly, competent staff! Thanks much!

Thank you for leaving us a kind review Allen. Unfortunately we weren't able to help with all of the issues involving your Jaguar, but I'm glad we were able to advise you in taking appropriate action. Please let us know if there is anything else we can do for you.

- Pacific Grove

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