Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I couldn’t be happier with my experience at Pacific Motor Service. I’d been dealing with an incredibly frustrating, long-term check engine light issue (P0106) that other sensors and repairs just never seemed to fully solve. The team here took the time to properly diagnose the problem, explain their findings clearly, and verify the actual cause instead of just throwing more parts at it. They tested the MAP sensor correctly, confirmed the voltage and vacuum specs, and ultimately installed a quality NTK replacement that finally fixed the issue for good. They were thorough, honest, and communicated every step of the process. Best of all, the repair held up perfectly — my car passed smog with zero problems. Professional, knowledgeable, and genuinely customer-focused. If you want a shop that does things the right way and stands behind their work, Pacific Motor Service is the place to go. Highly recommended! Thanks Kyle, y'all are the best!

Thank you for taking the time to leave such a thoughtful review, Lawrence! We're delighted to have assisted in properly diagnosing the persistent check engine light and getting it resolved for you. Our team strives to provide exceptional customer service along with clear communication. Hearing that the repairs held up and your car passed smog is great news! We appreciate you trusting us with your Mazda!

- Pacific Grove
5

Thank you for the 5 stars, Thomas! We are delighted you had a great experience and look forward to assisting you in the future!

- Monterey
5

My 2006 Corolla needed a new radiator, valve cover gasket, and front brakes during a 3 day visit to Carmel. They got me in at 8:00 to evaluate and repair all 3 needs and had it ready by 11:00 the next day! My old car hasn’t sounded this good in a long time. I’m very grateful for the expedience and quality of the repair. I highly recommend Pacific Motor Service for all auto repairs.

Thank you for the wonderful review, James! We're thrilled to have assisted with your service needs during your visit to Carmel, and we're pleased to hear your Corolla is running strong again. We appreciate you choosing Pacific Motor Service!

- Monterey
5

Needed electrical repair while away from home in Montrrey. So happy I found Pacific Motor Service.. Great people Great service. Wish they were in my home town.

Thank you for sharing your great experience with us, Fred! We're happy to hear we could help take care of your vehicle while you were in Monterey. Thank you for trusting us!

- Monterey
5

They are always efficient, thorough and friendly. Trust them completely. As always, thank you for your service.

Thank you for taking the time to leave us a great review, Ann! We truly appreciate your loyalty and trust in Pacific Motor Service, and look forward to continuing to assist you with all of your vehicle's needs.

- Pacific Grove
5

Thank you for the 5-star rating, Martin! Thank you for trusting your Toyota with us. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you in the future!

- Pacific Grove
5

Very kind folks! Helpful in deciding what makes sense to work on with my car with resources available. Thanks!

Thank you for the kind words, Joules! We're happy to hear we could help you make the best decisions for your vehicle. Thank you for trusting our team, and we look forward to further assisting you!

- Monterey
5

Beatrice delivered excellent customer service right from the start, to finish. I higher recommend Pacific Motor Service - Monterey.

Thank you for the 5-star review, Wanda! We're thrilled to hear Beatrice helped make your experience a positive one from beginning to end. We truly appreciate your trust and support!

- Monterey
5

Outstanding Pre-Purchase Inspection, Even From Out of State I had an exceptional experience with Pacific Motor Service for a pre-purchase inspection on a used vehicle I was looking to buy from out of state. The team was incredibly accommodating—flexible with both the schedule and location of the inspection, which made the entire process so much easier given that I wasn't local. Rory was my technician, and he went above and beyond. The inspection was thorough and comprehensive, covering all the key mechanical and safety points. What impressed me most was Rory’s clear, detailed communication—he walked me through the results, explained everything in a way that made sense, and answered all my questions with total professionalism and honesty. Buying a car from out of state can be stressful, but thanks to Pacific Motor Service and Rory, I had full confidence in my purchase. I highly recommend them to anyone—especially if you're buying remotely and need a team you can trust on the ground.

Thank you for taking the time to leave such a thoughtful review, Stacy! We know buying a car from out of state can feel uncertain, so we're glad we could help make the process easier and give you confidence in your decision. We appreciate you trusting our team!

- Monterey
5

Thank you, Dylan, for leaving us a 5-star rating! We strive to provide exceptional service and are delighted that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.We look forward to servicing your vehicle in the future!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.