Monterey and Pacific Grove Auto Repair

Monterey: (831) 375-9571
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 372-6575
1123 Forest Ave., Pacific Grove, CA 93950
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5

Good service. Good price. Nice people!

5

Everyone was professional, helpful, and kind. They started work on my car as soon as they had an Available opening. When they determined what was wrong and ordered the appropriate part, They kept me informed. As soon as the part arrived, they put it in my car, came and picked me up at my house, everything running smoothly.

Hello Talma, We appreciate your review. You've been using Pacific Motor Service for your cars (and RV) for many years now and we are happy to help keep you safely on the road. Your Prius is good to go with a new hybrid battery and should keep you on the road for many more years.

- Pacific Grove
5

Both Beatrice & Rory are very pleasant, cheerful, professional and intelligent. I visited the Monterey facility yesterday as Rory promptly took the car to the mechanic staff. They performed diagnostic tests on the car and completed everything within 1 hour. Rory explained everything to me. The SURPRISING finally was that the service they performed was COMPLIMENTARY!!! Thank you for your courtesy and generosity. Safwst

Thanks for leaving us a nice review. Your Jaguar is in reasonable shape, and with some TLC she has lots of life left. Please let us know if there is anything else we can do to help.

- Monterey
5

Pacific motor service has done a wonderful job each time I’ve brought my services van in for repairs I would recommend them to anyone needing repairs On their vehicles

Thank you Robert! We appreciate your long term loyalty to us and our little company. Thank you for always taking care of our plumbing needs as well! You're great.

- Monterey
5

Wow, what can I say, this place is awesome! I was hesitant at first as always going to get my car worked on, since I don't know much about mechanics etc. but I went for a standard oil change since I get their fliers in the mail and I live around the corner. I thought prices were very reasonable pretty quick service for what I got done and super helpful and communicative employees. I wanted to get a new belt replaced and they gave me a few other options of things that may need to be done, very straightforward and honest I feel. They even fixed this piece of metal that was under my front bumper that has been like that for years and no other place even mentioned it, these guys just fixed it. I will definitely be a repeat customer with my hoopty and any future cars, even told my mom to go, so I will definitely recommend this place to homies

Thank you for taking the time to leave us such a comprehensive review! We take pride in the people we bring on our team and focus much of our energy in communicating the process with our clients. We give you the opportunity to be proactive with your maintenance decisions and do our very best to predict future needs before they become unnecessary repairs! See you next time.

- Pacific Grove
5

THank you for bringing your Volvo to us for maintenance, we hope to see you again.

- Monterey
5

Excellent service as always. Communication is really good, keeping me up to date with what they find wrong with the car and the pricing is very competitive. I always feel confident that my car is in great shape when I pick it up.

Thank you for taking the time to leave us a review Anne! We appreciate you trusting us with your lovely Mercedes.

- Pacific Grove
5

I have taken my Mini Cooper to Pacific Motor Co. for years now, and continue to trust that their work is great and the office people are as well. They take my car in when I get there and I wait for them to finish. New brakes this week. My mini purrs like a kitten and it’s 10 years old!

Thank you for leaving us a review Barbara! We are the Monterey Peninsula's foremost Mini experts and are always willing to help you keep your lovely car on the road! We always enjoy seeing you! Stay safe.

- Monterey
4

They are very professional and very helpful, I strongly recommend coming to pacific motor service if you have a problem with your car.

Thank you for leaving us a fantastic review Richard! Unfortunately we were not able to repair your venerable Honda Accord, but 22 years and nearly 300,000 miles is a great run for any vehicle!

- Monterey
5

Very professional. Well explained and performed. Will go back for sure.

Thank you for taking the time to leave us a review Mr. Bender. We appreciate your trust and look forward to seeing your next time you and your Honda Fit need us.

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.