SCHEDULE ONLINE APPOINTMENT

Monterey and Pacific Grove Auto Repair

4026 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
5

Great service. Staff was able to get me in for service with only short notice for their scheduling. I had to bribe them with donuts, but successful getting the service. Also mentioned several items that need attention. Will follow up next time I’m in for service. I think it was the glazed donut that did the trick.

Thank you for the kind words Rich! You know the unwritten policy: Keep them fat and happy on donuts and the customer service never suffers!! See you next time.

- Monterey
5

I needed the wheels aligned on my 2014 Vovo T5 S60 sedan, as it was pulling sharply to the left. Initially I took my car to shop in downtown Marina; BAD idea, avoid these shysters on Reservation road. Now having said that, I got an appointment at Pacific auto. Here, my experience was a delight! The front office staff are professional, Beatrice in particular. I was in and out in 45 minutes, paid a reasonable price, and - are you sitting down? The mechanics did what they said they would do. The car drives true, feels like a sports car again! We are transplants from Los Altos and and now have found a highly credible repair shop. Take your vehicles to Pacific Auto!

Thank you Raymond. Although the service you requested was relatively basic, I glad Rory and Beatrice made your visit a memorable one! We look forward to working with you in the future.

- Monterey
5

Thank you for your 5-star review, Daniel! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again in the future!

- Pacific Grove
5

Thoughtful service on my 2019 Mini Cooper. Rather than order an expensive replacement part they took the time to see if another remedy would do the trick. I always feel these folks have my best interests at heart.

Thank you for taking the time to leave us a kind review Jon, Rory and Beatrice do a great job taking care of our clients. We take pride in making sure to prioritize our clients' best interest in making sure to consider all options.

- Monterey
5

Thank you for the 5-star rating, Sean! We are thrilled to hear that you had a great experience with us. If you need any further assistance, feel free to reach out. We are always here to help!

- Pacific Grove
5

I had brakes, rotors, rear wheel bearing and valve cover service done here and they’re professional people and high quality place. They assisted me with a discounted rental from enterprise as well.

Hello Christie, We appreciate you taking the time to leave us a review. I know your Mini needs some TLC, and we are happy to help you keep her happy and healthy for many years to come.

- Monterey
5

Took my work van in for a repair and Kyle was professional and straight forward. Fixed my van and will continue to use Pacific Motor Service.

We appreciate you taking the time to leave us a kind review. We'll see you next time you need us.

- Pacific Grove
5

Good ethics, friendly, timely 👍

Thank you for trusting us with your CR-V! We'll see you next time.

- Monterey
5

Very positive experience! Vehicle was fixed at the cost quoted and delivered at the time promised. A very professional and friendly staff, Rory and Beatrice, who remember and call customers by name when they walk in.

Thank you for taking the time to leave us a kind review. Rory and Beatrice do a great job taking care of the details and reducing the stresses of keeping your vehicles safe and reliable. Thank you for trusting us.

- Monterey
5

Thank you for the 5-star rating, Andrew! We are delighted to hear that you had a positive experience with us. We always strive to provide excellent service and are thrilled when our customers are satisfied. If you have any further feedback or need anything in the future, please don't hesitate to reach out.

- Monterey
1234567...403
Leave a review
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.