Monterey and Pacific Grove Auto Repair

4324 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I’ve always had good experiences with Pacific Motors. Great communication and very friendly.

Thank you for the great review, Nadine! We appreciate your trust and loyalty, and are delighted to hear our team has provided you with exceptional service. We look forward to continuing to serve you!

- Pacific Grove
5

Erica (Front desk) was very kind and kept me well informed throughout the visit. I was only there for a short time for an oil change, but they offered a shuttle service if I didn’t want to wait at the shop. During their complimentary 68 point inspection they found a leak on the on the valve gasket/cover, they were honest with us that the leak was not significant and it could wait to be repaired if need be. I requested an estimate for the repair and they were very prompt having the estimate to me within a couple hours. Would definitely recommend to anyone looking for a mechanic.

Thank you for taking the time to leave a 5-star review, Robert. We're delighted your first visit with us was a great experience and that we could provide you with honest recommendations for your vehicle's needs. We appreciate you choosing Pacific Motor Service, and please do not hesitate to reach out for any future services!

- Pacific Grove
5

Removed the unde body shield and gave a quote to bring it in again. Very friendly and professional.

Thank you for the great review, Daniel! We're happy to hear we could help take care of your vehicle. We appreciate your trust in our service!

- Monterey
5

This is my second time getting my brakes and other service done at Pacific Motor Service. Beatrice is especially knowledgeable and willing to explain any and everything with what work is getting done and details in the inspection report. I would highly recommend using them.

Thank you for the 5-star review, Kent! We're happy to have assisted with getting your brakes and other service needs taken care of on your Mazda! We appreciate your trust in our service and look forward to serving you again!

- Monterey
5

Pacific replaced the small battery in my EV. Wonderful same day service which got me back on the road.

Thank you for the kind words, Andrea! We're glad to have assisted you quickly with replacing your EV battery, and delighted to hear you had a great experience with our service!

- Pacific Grove
5

Friendly and honest. Explained what happened and then fixed the issue quickly. Charged a fair price. Did not take advantage of the situation (I'm from 200 miles away).

Thank you for choosing Pacific Motor Service, Charles! We know car troubles when traveling can be stressful. We're glad we could explain the issues and perform repairs quickly so you could get back on the road. We hope you had safe travels home!

- Monterey
5

Thank you for the 5-star rating, Melanie! We are delighted to hear you had a great experience with us. If you need any assistance in the future, please do not hesitate to reach out!

- Monterey
5

Thank you for the 5-star rating, Joseph! We appreciate your trust, loyalty, and support in our service. We look forward to continuing to serve you!

- Pacific Grove
5

Very professional service and accomplished all tasks and services to the car in a reasonable time period. Kevin and Erica were very welcoming and gained our trust. Thank you

Thank you for taking the time to leave us a great review, John! It was a pleasure assisting you with your BMW's needs. We are grateful to have earned your trust. Should you need anything, please do not hesitate to let us know!

- Pacific Grove
5

Thank you for the 5-star rating, Andrea! Thank you for trusting your Volkswagen with us. If you have any additional feedback or need assistance in the future, please do not hesitate to let us know.

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.