I Love Pacific Motors. I love Beatrice, and now Erica too. Both are the “Front desk” and they get things accomplished. On this visit, Beatrice was able to get me an appointment with very little notice (from me), and Erica took good care of me. I highly recommend Pacific Motors.

Great communication. All work that was done is excellent.

A huge round of THANKS to Kyle, John and the other Techs at Pacific Motor Service. My 2001 BoxsterS was due for a few maintenance items on a well-preserved car with a bit over 71K miles. They also discovered the cause of a rattling sound (failed strut) and oily seepage (CV boots). The team did a great job in getting the replacement/repair work done and return the car to its very happy owner! I highly recommend this shop for your next service or repair. Ya can’t go wrong!

The professionals were prompt and very informative. They clarified every step of the process for diagnosing and repairing the vehicle. They also ensured that I knew all charges and all options moving forward to deal with the problems. Overall, the best experience that could be hoped for in such an uncomfortable time. Would definitely recommend.

Great service and very professional staff

Great customer service and vehicle service. I had left a message on the voicemail and received a call back within 10 minutes. Very courteous and a great follow through.

Occasionally spend winters in Pacific Grove. Had emergency low tire which they resolved at no charge. Took my Toyota 4Runner in for Oil Change. Was on time and estimate was exactly what they told me. Didn't try to upsell me on anything.