Monterey and Pacific Grove Auto Repair

Monterey: (831) 375-9571
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 372-6575
1123 Forest Ave., Pacific Grove, CA 93950
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5

Took my work van in for a repair and Kyle was professional and straight forward. Fixed my van and will continue to use Pacific Motor Service.

We appreciate you taking the time to leave us a kind review. We'll see you next time you need us.

- Pacific Grove
5

Good ethics, friendly, timely 👍

Thank you for trusting us with your CR-V! We'll see you next time.

- Monterey
5

Very positive experience! Vehicle was fixed at the cost quoted and delivered at the time promised. A very professional and friendly staff, Rory and Beatrice, who remember and call customers by name when they walk in.

Thank you for taking the time to leave us a kind review. Rory and Beatrice do a great job taking care of the details and reducing the stresses of keeping your vehicles safe and reliable. Thank you for trusting us.

- Monterey
5

Thank you for the 5-star rating, Andrew! We are delighted to hear that you had a positive experience with us. We always strive to provide excellent service and are thrilled when our customers are satisfied. If you have any further feedback or need anything in the future, please don't hesitate to reach out.

- Monterey
5

I love and appreciate the customer service here. Beatrice and Rory are so kind and do their best to help in any situation. I've been taking my car here for almost 3 years and I've tried other auto shops in between that just aren't as good. Not once have I ever felt scammed or overcharged. Pricing is fair and the service is excellent.

Thank you for your outstanding review Kaitlin! We appreciate you for appreciating us. We spend much of our tie and energy focusing on making sure our clientele feel taken care of. We'll see you next time you need us.

- Monterey
5

Thank you for your 5-star rating, Ether! We’re thrilled you had such a great experience. If there is anything else we can assist you with, please let us know!

- Monterey
5

Technical competence. Reasonable rates. Straight talk. These are the things you want from your car mechanics and I found them all here. Combine that with a modern understanding of how to communicate and I am just tickled with Pacific. Plus, my 19 year old Jeep runs like an absolute dream, and that is ultimately what you really, really want from your mechanics.

William, Thank you for taking the time to leave us a stellar review! We invest the majority of our resources into finding the best people and providing them with the best training possible. We focus on technical knowledge as well as high level communication skills. Of course we are capable of making all vehicles operate like new, but ultimately our main focus is to provide the level of customer service and communication our clients demand. Thank you for trusting us with your beloved Jeep!

- Monterey
5

Thank you for your positive feedback, Anke! We strive to provide excellent service to all our customers. If there's anything else we can assist you with, please don't hesitate to reach out.

- Monterey
5

Very helpful. Great customer service and quick work!

Thank you for the kind words, Nick! We're thrilled to hear that you had a great experience with us.

- Pacific Grove
5

The whole team is very knowledgeable and takes time to ensure you understand what’s going on with your vehicle and the work they do.

Thank you for taking the time to leave us a review Oliver. We are happy to help keep your venerable Tahoe alive and well!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.