Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Thank you Joselito!

- Monterey
5

Excellent customer service. Walked me thru the process every step of the way. Turned out one surprising but expensive problem with my car is covered under warranty, and they were very gracious and understanding when I had to decline the work. However, everything else they did, from providing shuttle service to fixing the rest of the issues, were done efficiently. My car was as clean as I left it. I mean, the whole experience was exemplary. Thank you so much.

Thank you for taking the time to leave us a kind review! We take pride and make a concerted effort in our customer service and communication. Rory and Beatrice are excellent at what they do and our technical staff is constantly focused on improving their knowledge and ability. Please let us know if there us anything else we can do for you!

- Monterey
5

Great price, great communication, great work, very honest I recommend to everyone to bring your to get fixed always have done a top notch job over the years!

Thank you for your kind words Annie. We appreciate you choosing Pacific Motor Service to keep your Buick humming! An oil service and new battery will keep her safe and reliable!

- Pacific Grove
5

I’ve taken my cars several places around town since I’ve been here and this is by far the best. I trust that the services they say is what is needed and will be done right. Staff has excellent customer and shop was quick.

Hello Duncan. Thank you for taking the time to leave us a review. After the comprehensive and long list of repairs and maintenance we did, your lovely Cruz will keep you on the go for years to come! Enjoy the holidays.

- Monterey
5

They were friendly and took care of my auto needs.

Thank you for leaving us a review Rene'. Unfortunately we couldn't help you resolve the differential issue on your venerable Ford Expedition,. Hopefully you've found a worthy replacement.

- Monterey
5

I had severe engine issues, made an appointment and was seen right away. The solution they offered was the best 👌. Repairs were made in a timely manner at a reasonable price. 😀 Communication with me was superb, and I highly recommend Pacific Motors. There is a reason they have been in operation since 1947!!

Hello Brad! Your Grand Caravan has a new life! You brought us a vehicle that needed a new engine and after some TLC (major TLC) she's ready for another 15 years of reliable service. Thank you for staying patient and thank you for taking the time to leave us a great review! Here's to another 75 years!

- Pacific Grove
5

Took our BMW in and had multiple things fixed. They did an excellent job! We are very happy with the service they provided. Definitely will use them again for our car services! Very friendly staff and got our car back faster then we thought.

Thank you for taking the time to leave us such a kind review Billie. We enjoyed working with you and Eric. Please let us know if there is anything else we can do for you!

- Monterey
5

Great customer service and staff! Thank you!

Thank you Jeremy, hopefully your Fiat has found a great home!

- Monterey
5

Pacific Motors has been great to me for the last three years. I’ve come in with concerns, and they are always incredibly helpful. They are fair and prompt, and always have found a solution for me. They came highly recommended from friends and I always recommend them.

Hello Amie, thank you for your great review. We always enjoy working with you. Hopefully your Mazda is doing fine after your last visit.

- Pacific Grove
5

Thank you Russ. This one was easy...a light bulb and your on your way!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.