Look im sure he is a great guy. But I told them I needed it again that day so I could drive home. Instead of staying late to get my car fixed he did not. He said the guy who was suppossed to do it was sick. And then when I picked up my car the next day after walking 5 miles both to and from work, he then tells me they couldn't get it done in time because of those 2 screws in the break rotors. You dont need them btw. So im not sure what's going on Edit. My car doesn't need those screws so they bought those for no reason. In addition they reset my tires to factory. These aren't factory tires so now I gotta go and put the air back. These guys seem nice but they charge way more than they should and thier carelessness has lead to things I shouldn't have to pay for or wanted in the first place.

Both Rory and Beatrice are great!! They are very professional and courteous and answer all my questions without hesitation. Keep up the great work!!

On vacation at the time we were having vehicle issues with the coolant system. Pacific Motor Service got the parts ordered and repair expedited to get us back on the road for the trip home.

Needed to get new starter for my car. Called Kyle ahead of time to let him know I might be coming in. Gave me all the details I needed. His team identified the problem, got a me a new starter, and I was on my way the next day. Reasonable price for the start, quick service, and very thorough with explanation on quote and charging. Will definitely be coming back for any future needs!

Great Service, will be back!

Friendly and knowledgeable. Kept me up to date and gave clear quotes. 2007 mini Cooper.

Pacific Motor Service was efficient and affordable. The team commucated well and they were easy to work with.

Kyle was really nice and informative about the whole experience. I will be back for any future needs!

I highly recommend Pacific Motor Service! I have worked with them since 1983. They are a business that is run with integrity, trust, excellent communication, and wonderful customer service. I recommend them to all my friends and family.

I had my Honda Accord towed to Pacific motors after accidentally running over a curb. I wanted the car undercarriage checked out. Beatrice was very polite, kind and professional. She gave me a timeline when the car would be checked out. The manager, Rory had the car inspected by an expert technician and show me a small scratch that occurred, but the rest of the car was fine. They’ve been in business for many years and I would take my Honda back to them.