Monterey and Pacific Grove Auto Repair

Monterey: (831) 375-9571
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 372-6575
1123 Forest Ave., Pacific Grove, CA 93950
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5

Awesome experience! Very friendly team. Good pricing. Delivered in time.

Thank you for taking the time to leave us a kind review Mr. Wagoner. We are happy yo hear the service we performed on your Ford Explorer was a great experience. We hope to see you next time you need service.

- Monterey
3

Friendly and quick, but my god the markup on parts and the labor costs are crazy. if you can get your car out further do it, save yourself the money. but if you can’t they’re your most honest option.

Good afternoon Ryan, The prices in California, and on the Central Coast in particular, are indeed very high in comparison to Missouri; I can understand your shock, but I assure you, the quality of service and our world-class customer service are the best in the area. That, coupled with our 3 year/36,000 warranty (2 year/24,000 mile nationwide) make doing business with us worth every penny. You Jeep Garand Cherokee was in for a coolant leak coming from your oil filter housing, so it was a rather important repair, I am glad we were able to take care of it before any catastrophic damage was done! Good luck on your military adventure, wherever that may take you!!

- Monterey
5

Overall great service and customer oriented. Would use again in the future.

It was a pleasure to see you Gru! Thank you for noticing our efforts!!

- Monterey
5

As always, completely satisfied with their professionalism and competence. Have no hesitation recommending PMW to anyone looking to for automotive services.

Thank you for your rave review Bala. We appreciate you noticing how much effort we put into guaranteeing a pleasant experience regardless of the situation. Let us know if your Acura needs anything else.

- Monterey
5

Great

Thank you Eloise. We appreciate you leaving us a review. We'll see you next time.

- Pacific Grove
5

Rory who is the manager there was very transparent with the work that would be done and the cost. Even though I was quoted that the work would be done on a Monday his team was able to complete the work the prior Friday which worked very well for my schedule. He continued to email and print all the paper work for me for my records which was great. I would recommend them to anyone:)

Thank you for taking the time to leave us (Rory) such a stellar review. Rory is one of the best and we value the way he takes care of our clients. I'm glad we could accommodate your oxygen sensor install in time for the weekend. We hope to see you next time your Land Rover needs service.

- Monterey
5

All around professional, trustworthy and easy to work with. I don’t dread having my car serviced.

Thank you for trusting us with your lovely porsche Kathy. We really enjoy working with you! We have a top notch staff and focus a lot of energy on providing world class customer service. We'll see you next time.

- Pacific Grove
5

Great team and better service.

THank you for taking the time to leave us a review Jarrod! We appreciate you choosing Pacific Motor Service to service your vehicle!

- Pacific Grove
5

My experience with them was fantastic. Their mechanic was very efficient. Rory was super friendly and communicated everything with me very clearly and in a timely manner. I’ll definitely bring my car back to them if I need any help in the future.

Thank you for leaving us a lovely review. Rory does a fantastic job communicating with our clients. He is the best in the business! Please feel free to give us a call for your next scheduled service. We'll keep you Mazde safe and reliable for many years.

- Monterey
5

Very professional. Great communication and explanation of the work needed. Kyle is excellent to work with.

Thank you SB! Kyle does an outstanding job with our clients. He takes pride in providing a world class experience for everyone he comes into contact with. We focus our energy on communication and helping people understand the nuances of their vehicles and the necessary repairs. We hope to see you next time you need anything.

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.