First time using Pacific Motor Service. We had a flat tire in Pebble Beach and had to use roadside assistance to have the car towed to the nearest auto shop that would change the tire. This was the nearest so this was where we landed. We received excellent customer service. Communication was cordial, clear and prompt. We ended up replacing all 4 tires (the tread on all was dreadful) and getting an oil change. The price was more reasonable than I expected. The tires were ordered and all work was done by the next day.

Great people, Rory & Beatrice are a class act. They work with every one with a big smile and a lot of patience.quality service I highly recommend Pacific Motors for their

Excellent job on my car .

We were very pleased with the car repair service at Pacific Motors. Prompt scheduling, problems fixed or documented and courteous staff.

Brought in my car for an oil chage after making an appointment over the phone. Less than an hour later, spent in their pleasant office/waiting area, reading my newspaper on the phone, my car was ready to roll again. Pacific Morors has been my cars' home away from home for over twenty years now and will remain so, maintaining warranties and repairing anything within their realm while owning them, at reasonable prices. Wonderful service, courteous owner and staff, who will address your questions and concerns and keep your wheels in flawless, safe working order. Clean and green, all charges explained and authorization requested prior to the work done. It really is good to have Kevin and Kyle and their people in your corner. (And wheh was the last time you were in the middle of settling your business, when the phone rang, and that you were asked permission to answer the phone, although that would interrupt your business? That is just an example of their exquisite customer care.)

Brought in my car for an oil change after making an appointment over the phone. Less than an hour later, spent in their pleasant office/waiting area, reading my newspaper on the phone, my car was ready to roll again. Pacific Motors has been my cars' home away from home for over twenty years now and will remain so, maintaining warranties and repairing anything within their realm while owning them, at reasonable prices. Wonderful service, courteous owner and staff, who will address your questions and concerns and keep your wheels in flawless, safe working order. Clean and green, all charges explained and authorization requested prior to the work done. It really is good to have Kevin and Kyle and their people in your corner. (And when was the last time you were in the middle of settling your business, when the phone rang, and that you were asked permission to answer the phone, although that would interrupt your business? That is just an example of their exquisite customer care.) P.S. A few weeks later, Kevin, the owner, took me for a drive in it to check if there was a problem with the alignment, established that the car was fine, adjusted a few other things I found bothersome in the car's safety alarms and encouraged me to come back, if needed. All without charge. I cannot praise Pacific Motors enough for the excellence of work they do and the customer care they give.

Vehicle inspection was very thorough and I was able to fix many small items in my car. They also did an excellent job of re-evaluating an issue a previous shop had identified and fixing it. Highly recommend this shop for their thoroughness and trustworthiness.

Do yourself a favor and if you have an Audi, take your car to the dealership. I had a major issue following a simple oil change here that was quite costly to get fixed. Make sure that you request the replaced parts, if you have your car serviced here!

Kyle was very helpful and gave us a full service that was needed. I was only in town for a visit and Pacific motors helped get it ready so that I could leave on time. We did a great job.