Monterey and Pacific Grove Auto Repair

4311 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great service and great prices

Thank you for the 5-star review, Phyllis! We are delighted we could provide the kind of service and value you were looking for. We look forward to servicing your Acura in the future!

- Pacific Grove
5

Friendly, solid service and fair pricing! Highly recommend!

Thank you for the 5-star review, Chris! We are glad to hear you had a great experience with our team and that we provided the service and value you were looking for. Thank you for the recommendation, and look forward to assisting you in the future!

- Monterey
5

I had an excellent experience getting my car serviced here! From the moment I walked in, the staff was friendly, professional, and genuinely interested in making sure my vehicle was taken care of. They explained the work clearly, gave me a fair and transparent estimate. Beatrice is extremely kind and helpful. I definitely recommend this place!

Thank you for taking the time to leave a thoughtful review, Eric! We are glad to hear that Beatrice made your visit a positive experience and that we met your expectations. We strive to ensure our customers feel welcomed, informed, and confident about the work done on their vehicles. We look forward to serving you in the future!

- Monterey
5

Trusted reliable service.

Thank you for the kind words, Marilynn! We appreciate your continued support and trust in our service. We look forward to seeing you and your BMW in the future!

- Pacific Grove
5

Quick, professional service. Highly recommended

Thank you for taking the time to leave us a great review, Anthony! Providing prompt and professional service is always our goal. Thank you for recommending us, and we look forward to assisting you with any future needs!

- Pacific Grove
5

Great service

Thank you for the 5-star review, Ken! We are glad to hear you've had a great experience and appreciate your support. We look forward to serving you again!

- Monterey
4

Thank you for the 4 stars, Ian! If you have any additional feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- Pacific Grove
1

Look im sure he is a great guy. But I told them I needed it again that day so I could drive home. Instead of staying late to get my car fixed he did not. He said the guy who was suppossed to do it was sick. And then when I picked up my car the next day after walking 5 miles both to and from work, he then tells me they couldn't get it done in time because of those 2 screws in the break rotors. You dont need them btw. So im not sure what's going on Edit. My car doesn't need those screws so they bought those for no reason. In addition they reset my tires to factory. These aren't factory tires so now I gotta go and put the air back. These guys seem nice but they charge way more than they should and thier carelessness has lead to things I shouldn't have to pay for or wanted in the first place.

5

Both Rory and Beatrice are great!! They are very professional and courteous and answer all my questions without hesitation. Keep up the great work!!

Thank you for the great review, Carlos! It's wonderful to hear our team has taken great care of you. Our goal is to provide excellent customer service and clear communication with our clients, and we are delighted to know we have met your needs. We look forward to continuing to assist you in the future!

- Monterey
5

On vacation at the time we were having vehicle issues with the coolant system. Pacific Motor Service got the parts ordered and repair expedited to get us back on the road for the trip home.

We appreciate you taking the time to share your experience, Andrew! We're glad to hear we were able to expedite the repair and get you back on the road for your trip home! We hope you enjoyed your time in Monterey, and thank you for choosing Pacific Motor Service!

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.