Monterey and Pacific Grove Auto Repair

4308 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Trusted reliable service.

Thank you for the kind words, Marilynn! We appreciate your continued support and trust in our service. We look forward to seeing you and your BMW in the future!

- Pacific Grove
5

Quick, professional service. Highly recommended

Thank you for taking the time to leave us a great review, Anthony! Providing prompt and professional service is always our goal. Thank you for recommending us, and we look forward to assisting you with any future needs!

- Pacific Grove
5

Great service

Thank you for the 5-star review, Ken! We are glad to hear you've had a great experience and appreciate your support. We look forward to serving you again!

- Monterey
4

Thank you for the 4 stars, Ian! If you have any additional feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!

- Pacific Grove
1

Look im sure he is a great guy. But I told them I needed it again that day so I could drive home. Instead of staying late to get my car fixed he did not. He said the guy who was suppossed to do it was sick. And then when I picked up my car the next day after walking 5 miles both to and from work, he then tells me they couldn't get it done in time because of those 2 screws in the break rotors. You dont need them btw. So im not sure what's going on Edit. My car doesn't need those screws so they bought those for no reason. In addition they reset my tires to factory. These aren't factory tires so now I gotta go and put the air back. These guys seem nice but they charge way more than they should and thier carelessness has lead to things I shouldn't have to pay for or wanted in the first place.

5

Both Rory and Beatrice are great!! They are very professional and courteous and answer all my questions without hesitation. Keep up the great work!!

Thank you for the great review, Carlos! It's wonderful to hear our team has taken great care of you. Our goal is to provide excellent customer service and clear communication with our clients, and we are delighted to know we have met your needs. We look forward to continuing to assist you in the future!

- Monterey
5

On vacation at the time we were having vehicle issues with the coolant system. Pacific Motor Service got the parts ordered and repair expedited to get us back on the road for the trip home.

We appreciate you taking the time to share your experience, Andrew! We're glad to hear we were able to expedite the repair and get you back on the road for your trip home! We hope you enjoyed your time in Monterey, and thank you for choosing Pacific Motor Service!

- Pacific Grove
5

Needed to get new starter for my car. Called Kyle ahead of time to let him know I might be coming in. Gave me all the details I needed. His team identified the problem, got a me a new starter, and I was on my way the next day. Reasonable price for the start, quick service, and very thorough with explanation on quote and charging. Will definitely be coming back for any future needs!

Thank you for the wonderful review, Anthony! It's great to hear that Kyle and our team were able to diagnose the issue quickly and get your Acura back on the road. We appreciate your trust and look forward to helping with any future needs!

- Pacific Grove
5

Great Service, will be back!

Thank you for the great review, Scott! We are delighted to hear you had a great experience with us and look forward to servicing your Jeep in the future!

- Pacific Grove
5

Friendly and knowledgeable. Kept me up to date and gave clear quotes. 2007 mini Cooper.

Thank you for the wonderful review, Carah! Keeping our customers informed is always a priority, and we are glad to hear you appreciated the clear communication. We look forward to servicing your Mini Cooper in the future!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.