Monterey and Pacific Grove Auto Repair

4300 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great Service, will be back!

5

Friendly and knowledgeable. Kept me up to date and gave clear quotes. 2007 mini Cooper.

5

Pacific Motor Service was efficient and affordable. The team commucated well and they were easy to work with.

Thank you, Ralph! We are pleased to hear you had a smooth experience with our team, and we hope to serve you again in the future!

- Pacific Grove
5

Kyle was really nice and informative about the whole experience. I will be back for any future needs!

Thank you for the great review, Ravan! We're glad to hear that Kyle was able to provide clear, helpful information and a positive experience. We look forward to taking care of any future needs for your vehicle!

- Pacific Grove
5

I highly recommend Pacific Motor Service! I have worked with them since 1983. They are a business that is run with integrity, trust, excellent communication, and wonderful customer service. I recommend them to all my friends and family.

Thank you for your continued trust and support, Mike! It is our goal to provide trustworthy, exceptional service, and we truly appreciate your loyalty and recommendations to family and friends!

- Pacific Grove
5

I had my Honda Accord towed to Pacific motors after accidentally running over a curb. I wanted the car undercarriage checked out. Beatrice was very polite, kind and professional. She gave me a timeline when the car would be checked out. The manager, Rory had the car inspected by an expert technician and show me a small scratch that occurred, but the rest of the car was fine. They’ve been in business for many years and I would take my Honda back to them.

Thank you for your kind words and wonderful review, Joe! We are happy we could give you peace of mind and confirm your vehicle was in good shape. It is great to hear that Beatrice and Rory provided attentive, professional service and that you had a positive experience with our team. Please do not hesitate to reach out should you need any assistance with servicing your vehicle in the future!

- Monterey
5

Very easy to work with. Pleasant and honest. If work can wait until the next service, they’re good at letting you know.

Thank you for the great review, Jo! Being honest and transparent about your vehicle's needs is important to us. We truly appreciate your trust in our service.

- Pacific Grove
5

Always very kind, helpful, and provides detailed information about the issue and the fix. Fast service getting my car back on the road. Clean, pleasant, good size office and bathroom very unlike some shops I've been to.

Thank you for the wonderful review, Gail! We are glad to hear that you appreciate the detailed communication and quick turnaround. Providing clear communication and a clean, welcoming space is important to us, and we value your continued support. We look forward to serving you again!

- Monterey
5

Thank you for the 5-stars, Philippe! We are delighted you had a positive experience and look forward to serving you in the future!

- Monterey
5

busy busy schedule I'll leave my truck Sunday night after hours Pick it up Monday evening after hours I've never meet any off the staff in person Best customer service

Thank you for the kind words! We are glad to hear that our after-hours drop-off and pickup make things easier for your schedule. We appreciate your trust and hope to meet you in person one day!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.