Monterey and Pacific Grove Auto Repair

4194 reviews
Monterey: (831) 375-9571
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 372-6575
1123 Forest Ave., Pacific Grove, CA 93950
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5

As always the service was great and the repair was excellent. They go the extra mile to make sure everthing is working right and are they are proactive to minimize unpleasant "surprises" in the future. We wouldn't think of taking our cars anywhere eles.

Thank you for the kind words and 5-star rating, Terrence! We're thrilled to hear that you consistently receive top-quality service and repairs from us. Customer satisfaction is our top priority, and we always strive to go above and beyond to ensure your car is in the best possible condition. We appreciate your loyalty and trust in us—we look forward to serving you again in the future!

- Monterey
5

Pacific Motor Service in Pacific Grove is truly top-notch! Their professionalism and attention to detail are unmatched. I only trust them with my cars because of their exceptional service. From the moment they answer the phone to how they treat customers, every interaction is outstanding. The technicians are incredibly skilled, and the entire team consistently goes above and beyond. Im always impressed with the quality of service at Pacific Motor Service in PG!

5

Excellent customer service!

Thank you for the fantastic review, Heather! We pride ourselves on providing excellent customer service. It's great to hear that your experience exceeded your expectations. If you have any more feedback or need any further assistance, please don't hesitate to reach out.

- Monterey
5

SO nice and pleasant to work with!! Super clear on explaining work that’s being done, and the costs that go along with it. I felt super comfortable working with them, and I can’t recommend them enough!

Thank you Jay for the wonderful review! We're thrilled to hear that you had a great experience with us. Providing clear explanations and ensuring your comfort is our top priority. We appreciate your recommendation and look forward to serving you again in the future!

- Pacific Grove
5

Thank you Charles for the five-star review! We appreciate your feedback and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

- Monterey
5

Thank you so much, Laura! Here at our company, customer satisfaction is our top priority. We are elated to know that you had a pleasant experience with us. Please do not hesitate to reach out if you need anything in the future.

- Monterey
5

I’m always pleased with the results of my visits here. The staff is very friendly, knowledgeable and gracious in helping me with my car. Nice clean garage, too!

Thank you Linda for your wonderful review! We are thrilled to hear that you always have a positive experience at our establishment. Providing excellent customer service and maintaining a clean facility are top priorities for us. We look forward to serving you again in the future!

- Pacific Grove
5

Great local place vs dealership for my BMW. The service manager is very knowledgeable, professional and personable.

Kevin, thank you for the fantastic review! We are thrilled to hear that our service manager provided top-notch care for your BMW. It's great to know that our local touch makes a difference. We appreciate your support, and we hope to see you again soon!

- Monterey
5

Prossional, competent, integrity, OVER THE TOP customer service!

Thank you for the amazing review, Gary! We thrive on providing exceptional service and it's great to hear that we exceeded your expectations. We'll continue to go above and beyond for all our customers!

- Pacific Grove
5

I had a bit of an emergency over Christmas week with my daughter’s car & Pacific Motors fit me in & helped me out. Exceptional service & highly professional. Highly recommended.

Thank you, Colin, for the glowing review! We understand emergencies happen, especially during the holidays, and we're glad we were able to help. We pride ourselves on providing exceptional and professional service to all our customers. Your recommendation means the world to us. Should you need anything in the future, don't hesitate to reach out.

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.