Testimonials - Page 115 - Pacific Motor Service Monterey

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Kyle Schooley

10/28/2020

Thank you for your review Kyle. Unfortunately, you were not able to perform the brake service on your lovely Toyota at this time, but we'll be here when you are ready. See you then!

- Pacific Grove

Nancy Bowen

10/27/2020

Fast honest knowledgeable service for my car.

Chalet Booker

10/26/2020

The staff were able to accommodate me on the same day I called. They were expedient in getting me back in my car and on the road.

Bonnie Lee

10/26/2020

Rory was absolutely the best! He was kind and honest with our car problems. He had us back on the road as promised. I have been around mechanics all my life and his customer service was outstanding!

Thank you for your fantastic review Bonnie. I know Rory did his very best to get you back on the road the same day. Hopefully your Mazda is as fast as ever! Zoom zoom!

- Monterey

Emily Reese Castro

10/23/2020

The team was extremely attentive and ensured that my car got the service that it needed. My car needed to have both the main battery and the keyfob battery replaced. They didn’t have those parts on hand, so they went the extra mile to have those parts delivered and installed faster than I expected.

Hi Emily, your Toyota Prius seems to have batteries in every nook and cranny! I'm glad we were able to get you you taken care of and back in action!

- Pacific Grove

Alaina Serrapere

10/23/2020

Hello Alaina, Thank you for your review. It's frustrating when little things go wrong on your vehicle, but fortunately we were able to get you back on the road in time for your next trip!

- Pacific Grove

karen martinez

10/22/2020

The staff are always very professional and friendly. They always call to go over what work needs to be done and explain why it is necessary. The fact that they have their own book club is pretty cool also

Hi Karen, Thank you for mentioning our books. We have our own internal leadership development program that really enhances our business's ability to serve our customers. 90% of our company participates in the volunteer program and it makes a huge difference! I am glad we were able to get the brakes done on your Mini and keep you safe and sound!

- Monterey

Jason Tracy

10/19/2020

Always professional and friendly

Mike Gibbs

10/19/2020

Very prompt and friendly

Thank you Mike---See you next time!

- Pacific Grove

Fred Winograd

10/19/2020

Good morning Mr. Winograd, Thank you for your review. We were able to service your Mercedes-Benz and make sure all the systems are working properly and safely. Let us know if you need any help in the future!

- Pacific Grove

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