Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

As always, I received excellent service.

Thank you for the kind review Mr. Clausen! Its been my pleasure to serve you and I look forward to serving you for another 20 years. Please stay strong! Kevin Donohoe, Owner

- Pacific Grove
5

Migrated from a local brand dealership to Pacific Motor Service a few years ago. Feel welcome, respected and trust they will advice what is must-do, nice-to-have and don't bother depending on my needs.

5

Jim and his staff are exceptional. They are professional, personable, and a pleasure to work with. I will be back with my vehicles for future service because this team is the BEST around!!

5

Kind, professional, extremely fair and helpful. Could've been stuck on road trip waiting for service but Kevin was beyond courteous and helpful, got me on my way quickly while keeping cost down. Very fortunate to find them.

It was my pleasure to meet and serve you this week Leslie. Unexpected breakdowns while traveling are never fun and I hope you made the trip to Big Sur and Nepenthe! Please let me know if I can help you with your A/C repairs. Kevin Donohoe, Owner

- Pacific Grove
5

Personnel very accommodating and pleasant. Were able to take my car right away and fix it at a reasonable price.

5

This is the best place for service and repairs. The place excels in quality customer service, honesty and an outstanding service for cars.

Thank you for the kind words and great review Maria. its been our pleasure to serve you and care for your Mercedes. I hope your summertime travel all you had hoped for and we look forward to seeing you next service visit. Kevin Donohoe, Owner

- Pacific Grove
5

The experience I had at this shop was first rate. I was actually treated like a customer. I always look for the negative in automotive repair shops as that has been my experience especially working for auto dealerships for almost 30 years, but, I could not find anything. Very fair, professional treatment and work. I would not hesitate to return to this shop.

Hey Mr. Casey! Thank you so much for coming in. I hope all is well and hope to see you on the next scheduled maintenance. - ETI- Stefany

- Pacific Grove
5

Excellent service, as always.

5

First class all the way. I understand Jerry Graham took my car back to you to have their work tested by your shop, I wonder how the felt to have to check with you to make sure they did the repair correct this time with you.

5

Having to get your car serviced is a terrible experience. However, you guys made it pleasant. Communicative, informative, and cordial. Thank you

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.