Monterey and Pacific Grove Auto Repair

4324 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Pacific Motor Service has been an exceptional experience. Rory is knowledgeable and extremely helpful. A++

Hello Maria, Thank you for taking the time to leave us a review. We appreciate your patience and understanding while working with your Mini. Rory certainly does an amazing job! While we could not resolve all of the issues, and ultimately your car's engine had failed, we enjoyed working with you and hope to see you with your next vehicle.

- Monterey
5

Thank you for the 5-star rating, Erin! We're happy to hear that you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- Monterey
5

First time visiting this shop since I recently relocated to the area and had a great experience. I will be back for my next oil change.

Thank you for choosing our shop, Stefano! We're delighted to hear that you had a great experience. We look forward to serving you again for your next oil change!

- Pacific Grove
5

Amazing customer service! Helped out us with an emergency and couldn’t be more grateful!

Thank you for your nice review. We certainly understand the additional stress and urgency when dealing with our children's' cars!! I'm glad we were able to get the CR-V back on the road!

- Monterey
5

Beatrice was very knowledgeable and professional. No gimmicks, just facts and no surprises. After poor experiences from others car's services/dealers I feel I found a home for my Audi. Thank you to the mechanic that worked on my car and to Beatrice.

Thank you for taking the time to send us a nice review Mr. lama! We appreciate you noticing the effort we put into your experience. While Beatrice and RORy do a great job, they couldn't do it without the technical staff!

- Monterey
5

I’m so lucky to have found PMS/Monterey. I just bought my first 2004 Jaguar and needed to have it serviced. Beatrice and Rory made me feel like I had been going there forever. Exemplary professionalism.

Thank you for the excellent review Lynda. Beatrice and Rory are truly magnificent. They are super knowledgeable and LOVE to take care of our clients!!

- Monterey
5

Excellent service!!!

Thank you, Edward, for your 5-star review! We are thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out to us.

- Pacific Grove
5

This place is a real class act. Beatrice is very kind and knowledgeable, and was able to assist in every way I needed her too. The prices are fair, the work area is clean and professional, and the people who run it are KIND and HONEST! Also very good with older German cars. Highly recommend

5

Courteous, professional, knowledgeable and competent. I highly recommend them.

5

Always very professional, courteous, friendly and fair.

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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.