Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I drove up with a check engine light on. They diagnosed the issue right away and had my car finished in a couple of hours. Thank you!

Hi Janis, Thank you for trusting us with your lovely Jeep Liberty. The check engine light came on due to misfires in the engine. A relatively simple maintenance item of spark plugs and ignition coils and you were on your way!

- Pacific Grove
5

Professional, helpful and friendly. Would recommend to anyone looking for any type of car repair.

Thank you for your review and strong referral! We do our best to be the very best in the industry.!

- Monterey
5

The customer service at Pacific Motors is exceptional! All members of the team are professional and explain things in a way someone who knows nothing about cars can understand. The extra effort demonstrated in getting my extended warranty to cover the cost was very much appreciated.

5

Perfection in service, courtesy, honesty, quality. As a bonus, they fixed a problem we thought was a part of the vehicle's character: GRATIS! We've been customers for years. We're spoiled.

Hello George. Thank you for leaving us a fabulous review! Our goal is to be as perfect as we can in providing service. Honesty and quality of work are the noon-negotiable (permission too play) values/standards, but we believe we can be the best in the world at customer service. Thank you for choosing Pacific Motor Service for your new tires!!

- Pacific Grove
5

They have the BEST customer service! Kyle always takes the time to explain what’s going on, work through solutions, and provides helpful and realistic guidance throughout. I am so grateful to have Pacific Motor Service in the neighborhood!

5

Very professional and enjoyable to work with. Fixed the problem with no issues.

5

Unexpected screw in our tire! No worries, the staff at Pacific Motor Service ALWAYS take good care of us!

Hello Lorraine, Than you for taking the time to leave a review. A simple tire repair is all you Equinox needed.. Thank you for choosing Pacific Motor Service.

- Pacific Grove
5

Pacific Motor Service in Pacific Grove has always provided great service. Recently changed service to Pacific Motor due to excessively high prices elsewhere and found Pacific Motor much more reasonable. Service person, Kyle is so accommodating and always provides excellent customer service. Thank you!

Thank you for taking the time to leave us a kind review. We appreciate you choosing Pacific Motor Service. Kyle does a fantastic job with all our clientele. It really shows that he enjoys his job and values serving the community of Pacific Grove.

- Pacific Grove
5

Always an excellent experience at Pacific Motor Service in Monterey. Rory and Beatrice are extremely helpful and knowledgeable, always providing top tier customer service and clear communication. The maintenance crew is competent and punctual. If you are looking for a well run, ethical, auto repair company look no further.

Thank you for your outstanding review VP! We really appreciate you noticing our efforts to provide world class customer service. We go to extreme measures to ensure we have the best possible team who are fanatically conscientious and highly competent. Thank you gain and we hope to see you again!

- Monterey
5

As always, courteous and helpful service with compete explanations of what needs to be done and then what is done. Thank you.

Hi Joan, Thank you for taking the time to leave us a review. Rory and Beatrice enjoy working with you and the technicians give their best effort when keeping you Subaru well maintained. After fixing the valve cover leak and installing new brakes, you should be all set for quite a while.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.