Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Had a belt break and Rory was quite accommodating and made the repair happen the same day. Very friendly and professional. I would have no problem using his services again!

Thank you for leaving us a nice review Chuck. We do our very best to get our clients back on the road as quick as possible. Fortunately the drive belt on your son's Tacoma was relatively simple. Let us know if you'd like us to perform any of the maintenance items we discussed.

- Monterey
5

Very friendly staff! They took the time to explain what was going on with my vehicle and why they were suggesting certain services. They also found issues I wasn't aware of (new battery, tune-up) and my vehicle feels better than when I bought it.

5

Friendly fast professional service

Hello Allan, Thank you for trusting us with your BMW! Oil service and air filters for the cabin and engine and you're all set. We'll see you next time.

- Pacific Grove
5

All good.

Thank you for bringing your Acura to us for service Lisa. We'll see you next time.

- Pacific Grove
5

Rory is great, place is tidy, prices fair for good quality work. Love this place

Thank you for your review Mr. Clum. We appreciate you trusting us with your Acura's service.

- Monterey
5

Good service, solid communication.

Thank you for leaving us a 5 Star rating Alec. With four new tires on your Ford Fusion you'll be good to go for a long time.

- Pacific Grove
5

Pacific Motor Service has been our go-to for any automotive service needs for the last 10 years. They are efficient and honest in communicating any repair needs for our SUV.

Thank you for leaving s a kind review SR. It makes me happy to know that what we do means enough to you that you've continued to visit us for over 10 years!

- Monterey
5

I spoke with Beatriz for my entire experience and she was extremely helpful and kind. My car broke down a few days ago and although I was pretty stressed out with the situation I felt better after speaking with Beatriz. She took the time to explain everything to me and made sure that I understood what was wrong and what they could do to fix it. Great service as well. Am definitely using them as my primary car repair shop. :)

Hello Joan, I apologize for the delay in response. I am glad we were able to take care of you in such good order. We pride ourselves, and put a lot of time and energy in communication and easing the mind of our clients. We have a fantastic team and Beatrice is a key part of our organization. Thank you for taking the time to leave us a review!

- Monterey
5

Thank you for leaving us a 5 Star rating! We appreciate you choosing Pacific Motor Service!

- Pacific Grove
5

Kevin and Kyle both were extremely efficient and courteous, starting with Kevin in setting me up for a Monday morning appointment when I called on the previous Friday afternoon. Kyle took over on that Monday morning and had my recently-acquired used car's checkup done within 90 minutes. I brought it in two days later for the installation of a catalytic converter shield. Again, the job was completed within 90-100 minutes, making the rest of the day [I was visiting from Oregon.] a breeze. Thanks much to the entire crew.

Hello Tim, Thank you for choosing Pacific Motor Service! Kevin and Kyle do a fantastic job serving our clientele. We do our best to always complete tasks in a timely manner. I'm glad the service was seamless for your and we were able to get you back home safely!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.