You guys are consistently awesome. I always appreciate good service and honesty. Thanks! Katie

I brought my 2002 Camry to Pacific Motor Service for a full service oil change, tire rotation, wheel alignment & replacement of a window lift assembly on the driver's side. The wrong window lift assembly was delivered by the auto parts company so my car would not be ready until the following day. Kevin Donohoe called me immediately to inform me of the delay and was kind enough to offer me a rental car if I needed one. I did and was provided with a car for that evening at no charge. The next day my car was ready and I was able to drop off the rental car at Pacific Motor Service and drive away in my car. My Camry drives great and the driver's window is safe to use again. Thank you Kevin for accommodating me and for a job well done.

I would say honesty is the most important attribute in any professional service. Pacific Motors treated me right and gave me an honest assessment of what was wrong with my vehicle and what it would cost to repair. The work was completed in a timely manner and my car is now back on the road. Parts and Labor costs are fairly priced for the area and they are a great alternative to the dealership. Pacific Motors also offers a great warranty on service. So far so good.

Listened to what I needed, proposed a solution, called me to discuss costs prior to service... what more could I ask for.

I am grateful for the kind and honest service that Kevin and the rest of the staff gave me and my vehicle. They were thorough and showed true concern. I will definitely be returning for future service needs.

Horrible experience, after a costly service to replace two tires. They attached wheel locks on my vehicle........for all four tires. When I returned 2 months later due to faulty manufacturing in the tire wall, they asked where I had the wheel lock. I told them not only do I not have the key, but that they fixed my car last, and replaced those tires. So instead of taking the wheel locks off they broke the one and left the rest. I'm having to pay $$$$ to get them all replaced, and they ruined the strut to the tires they replaced. Overall I would not recommend this service to anyone who wants a good job done, with a competitive and decent price.