Testimonials - Page 378 - Pacific Motor Service Monterey

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Jean W

1/24/2011

Pacific Motors delivers the best service I've ever received in more than four decades of owning a car! What I appreciate most are the clear explanations of what needs to be done, along with advice regarding alternative solutions and their comparative cost.

Thank you Jean for the great review. We strive to ensure you understand the importance of the service and repair needs so you make the best possible decision. We appreciate your trust and confidence. Kevin Donohoe, Owner

- Pacific Grove

anonymous

1/22/2011

Customer service at Pacific Motor is on par with the better Mini/BMW dealership service depts. I was kept well informed about problems that were found as well as the time needed to fix them. The repairs ended up taking a few days - the complimentary rental car was much appreciated!

Thank you for your review. We are glad to be able to assist you with your Mini's repairs and maintenance. We look forward to seeing you down the road and building a relationship that will last for years to come. Service Manager,Beau Blackwell

- Monterey

Ellen C

1/18/2011

I was treated courteously and the service was done in a professional manner. Kevin was really great at explaining everything and for a gal who is somewhat car-repair challenged, it was very helpful. I was also pleased to hear they work on Jeeps and we are planning to take my husband's car there as well.

Thank you Ellen for the great review. Please don't be bashful about asking questions with car repair. Its scary to have car service done and we understand that. Glad to be of service!! Kevin Donohoe, Owner

- Pacific Grove

anonymous

1/17/2011

The service and assistance I received was very professionL and cordial.

We thank you for your kind words and glad we were able to provide you with excellent service. We look forward to seeing you in the future. Service Manager, Beau Blackwell

- Monterey

Jim T

1/13/2011

Good, cheap service with a smile. Everything was done on time and within the estimate.

Thank you Jim for the review and trusting Pacific Motors to service your car. We look forward to your next service visit. Kevin Donohoe, Owner

- Pacific Grove

anonymous

1/8/2011

4.5

These guys are great! Quality work and good customer service.

Thank you for the review! We appreciate your trust and confidence in Pacific Motor Service and look forward to your next visit. Kevin Donohoe, Owner

- Monterey

Carolyn L

1/7/2011

thank you for good service and advice

Thank you Carolyn for the review and trusting Pacific Motor Service! We look forward to your next service visit!
Kevin Donohoe, Owner

- Pacific Grove

Dani G

1/7/2011

4.5

My check engine light is not illuminated for the first time in 9 months!

Were glad that we were able to help you get rid of the check engine light by fixing the issue and were also glad that it wasn't a more serious issue.Thanks for the review. Service Manager,Beau Blackwell

- Monterey

anonymous

1/6/2011

4.5

totally satisfied with the service.

Thank you for the nice review. Kevin Donohoe, Owner

- Pacific Grove

anonymous

12/31/2010

Never been more impressed by visit to auto service shop. Explanation of problem very thorough, Kevin made sure I understood. Work was prompt and efficient.

Thank you for the kind review. We believe in educating the customer so you make the best decision possible. Looking forward to your next visit! Kevin Donohoe, Owner

- Pacific Grove

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