Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great service. Job was done in a timely manner, recommended service was explained well, and the cost was very reasonable.

Thank you for your review Duane. We also appreciate your awesome Yelp review! -Jim Hayes-General Manager

- Monterey
5

Pacific Motor Service always exceeds my expectations. They are a top-tier service provider.

5

Exemplary customer service, straight-forward explanations, quality workmanship and a dog-friendly lounge while you wait. I highly recommend Pacific Motor Service.

Hello Wendy, Thank you for coming in! It's always a pleasure to see you (and we really enjoy your baking!!!) Thank you for your vote of confidence. -Jim Hayes-General Manager.

- Monterey
5

Pacific Motors did a great job on my jeep! Kyle and Jim helped me get it fixed on time for a reasonable price, and helped provide a ride to get home while the car was worked on.

Hi Daphne, It is a pleasure to serve you. I know the old Liberty can be frustrating at times, but I hope we make it is easy a possibly for you! - Jim Hayes, General Manager

- Monterey
5

Kyle/Jim A+

Thank you Ron. It'so was good to see you again.

- Monterey
4.5

Competent, friendly, on time.

Thanks for coming in Kris. It's always a pleasure.

- Monterey
5

We are so glad to have found Pacific Motor Service on Franklin n Monterey. There service is always excellent and timely and they kep our Jeep Patriot in great running condition.

I am glad you found us too! You do a nice job maintaining the Patriot and you can expect years of safe reliable service moving forward! -Jim Hayes, General Manager

- Monterey
4.5

The customer service is great, whether it’s Jim or Kyle. I also appreciate the honesty and integrity. The parts I ordered already came with supporting parts and they reduced the invoice. There’s no way I could’ve known that. That’s integrity.

5

Jim and Kyle Always treat me like a valued customer even while they work with me and my tight budget. I know the work is done right. Thanks you guys!

It is ALWAYS a pleasure seeing you and Greg! We always do our very best to keep your vehicle safe and reliable at the best price possible! Jim Hayes-General Manager

- Monterey
5

I've been a customer at both locations since 2013. Every visit has been easy, each interaction has been helpful and professional. The service here puts a check mark in every box and then goes one step further. For example, one of the mechanics volunteered a specific vehicle part from his own collection of Jeep parts for my Cherokee instead of having me wait for a shipment. These are the reasons for why I keep coming back.

Ben, Thank for for being a loyal client for so long. We really appreciate you too.You exemplify all of the characteristics of a quality individual! Jim Hayes-General Manager

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.