As always, the staff at Pacific Motors are courteous and committed to good customer service. I got my car checked out and back on the road quickly.

Always friendly and very professional. Informative. My Car always seem like it drive better when I leave the shop.😁

Amazing experience at pacific motor in Monterey. From the initial call to bringing it in the first time and then again the next day to have it serviced. Rory was so helpful and professional and made the whole experience great which is a lot for me because in the past dealing with car fixing and mechanics it never went very well but this was a 5 star experience from start to finish. Very through work done on my car, very great communication and willingness to help me understand/make sure all my questions were answered if I had any.

Fantastic service. Very fast and professional.

Rory and Beatrice are always friendly and knowledgable and the work is very professional.

It was easy to make an appointment and the shop was ready for me when I arrived on time. I did not need the shuttle service as I live in the neighborhood. Communication was great throughout from the initial discussion on what I was looking for and what they could do in what amount of time. I and time constraints and the estimated time when my car would be ready was exactly as I was told. The cost was also given to me upfront with no surprises. Overall, for scheduled car maintenance, it was a pleasant experience.

Always a good time with excellent customer service. I appreciate the speed at which they get repairs done and the waiting area is incredibly comfortable.

Always a good time with excellent customer service. I appreciate the speed at which they get repairs done and the waiting area is incredibly comfortable.

Big Mike builds. He knows his stuff for sure.