Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
5

I visited Monterey and developed a noise from my truck. They checked it out the day I called. It was the wear indicator on my brakes, something I can fix myself when I return home. They did not pressure me to let them fix it. I gladly paid the diagnosis fee and was on my way.

Glad to hear the interaction was so smooth, Steve. Hope you had a great trip home! -Kyle Van Vickle, Service Writer

- Monterey
5

Very happy with this location and their service on my vehicle!

Thank you Jessica, we're always doing our best to provide a positive experience! -Kyle Van Vickle, Service Writer

- Monterey
5

The place to go!

Happy to help, Jim! -Kyle Van Vickle, Service Writer

- Monterey
5

Great service,great job.As always.

Great to hear, Inga! We're always here to help. -Kyle Van Vickle, Service Writer

- Monterey
5

Very professional and courteous. I would highly recommend this business.

We're glad we made such a great impression, Tony! We look forward to working together again. -Kyle Van Vickle, Service Writer

- Monterey
5

Work was done on time. Charges were clear and fair. Excellent

Thanks for the great feedback Rick! -Kyle Van Vickle, Service Writer

- Monterey
5

Very knowledgeable, and informative. Honest estimates, and no pressure!

We're glad to help, Froilan! Thank you for your trust. -Kyle Van Vickle, Service Writer

- Monterey
3

Service here is always great, this time they didn't rotate the tires, so I expect the brakes didn't get checked. Now I need to either schedule another appt. or get it done somewhere else, either way it's another couple of hours of waiting for the car. This is the first problem I have had with Pacific Motor Service, I have had the car(s) serviced here a dozen times.

Good afternoon, Lew. We're sorry that we didn't meet your needs for the tire rotation. We're happy to help anytime your schedule is open. We'd be glad to offer a complimentary tire rotation. Give us a call if you would like to take us up on the offer. -Kyle Van Vickle, Service Writer

- Monterey
5

Excellent service and very efficient. Convenient location, close to downtown. We are new in town and it is great to get established with a good mechanic.

Welcome to town, Vonnie! We're always here if you need anything else. -Kyle Van Vickle, Service Writer

- Monterey
5

We were visiting Monterey from out of town when my car developed a coolant leak. I found Pacific Motor Service on the AAA recommended repair shops website and called them. They had my car in at 10:30am and replaced the cracked radiator by 3:30pm. All this being on a Friday was pretty remarkable. They kept me informed by phone at every step and were completely correct in there assessment of the situation. Many thanks to them for keeping our weekend away a good time and not a disaster.

Glad to hear that your experience was so positive, Pat! We're here to help, anytime you need us. -Kyle Van Vickle, Service Writer

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.