Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

My car was due for it’s 100k miles maintenance and Jim and the staff at Pacific Motor Service did an impeccable job! He, and Kyle, kept me informed and updated with the status of progress and gave great feedback as to the work that should be done. I really appreciate their communication and willingness to work with my schedule.”

Thank you Scott. As you know, clear communication is one of the most important aspect of a healthy relationship and we do our best to be transparent and to fill in any information gaps that may develop. Thank you for bringing in your vehicle for the 100,000 mile service.

- Monterey
5

Love this shop so much!! The customer service and repair quality are excellent! Highly recommend them!

Thanks for the high praise Anne. We always enjoy seeing you ad Greg and getting the update on the latest Pickens' adventure. --Jim

- Monterey
5

Extremely impressed with your organization in that you have high standards and training requirements for your employees. Moreover, your greeting / coordinator was very thorough and professional. Will definitely return to Pacific for all my service requirements. 831

5

Great customer service and timely, responsive handling of my vehicle concerns with good results.

5

Great service all around, from front desk to quick car repair turnaround. Thanks!

5

I have taken my vehicle here since 2014. They care about you and take care of your vehicle! It is seamless and smooth. You are treated with respect. I don’t like taking my truck anyplace else!

Thanks Rene. we enjoy serving . It is of utmost importance to use to have a respectful, trust based relationship. we feel if we do our part to grow relationships, the business takes care of itself. We maintain and repair vehicles, but we serve people,

- Monterey
5

Every thing is running good. No excess road bouncing.

5

Great customer service! Best all around car service I have ever had! My wife and I have used their services on both our cars for over a year now. Recently I needed a part for my Old Suzuki XL-7. A month long search finally "snagged " the part that I needed. Thanks to Kyle and Jim and the whole crew for such an awesome customer experience...! These guys are the real deal...yeah!👍

Wow. Thank you for the outstanding review! We pride ourselves in going the extra mile (or two) . Helping our clients service and maintain their cars for the long term is our way of serving the Monterey, PG and Carmel area.

- Monterey
5

I was so pleased that I have decided that this will be my mechanic from now on!

5

Jim and Kyle are the real deal. Great customer service

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.