Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

outstanding and honest service!!

5

I just had an awesome experience at Pacific Motors. The care Rory and Kevin took to explain stuff to me was really appreciated. They did everything they said they would do, including completing the work even earlier than they said it would be done. (I got to get ready for work leisurely!) so convenient, an offer of a ride home after I dropped the car off, great communication and honesty. What more could a girl ask for? Okay, don’t answer that. It’s rhetorical!

5

Great service. Very throughal explaining the work done and the results. The staff I came in contact with, Kyle and Rory, were most accommodating.

5

Helped in reviewing/checking out a used car before I bought it. Thanks!

5

The guys here are the real deal. They helped me with a real challenging (older car) issue, and I'll be using them again...and again!

5

Always pleasant and thorough service. Also, shuttle service a plus!

5

Excellent customer service.

5

First thanks to AAA for towing us to Pacific Motors. Within the first 1/2 hour the problem was diagnosed, part ordered, and date of possible completion. The car is now running great. Their service included a drive to the airport to get a rental and they stayed until the rental was complete. We were told, "we are not going to leave your luggage on the sidewalk". The car repair was complete on the date stated and we made our 4 1/2 hour drive home with no problem. They are the greatest! Thank You

5

Communication is clear, respectful and thorough. Customer service is a high priority for Kevin and his staff, who perform their work with integrity and transparency.

5

Prompt, treated well, explained everything....... excellent service. Thank you!

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.