Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

One of the most professional teams that I've worked with. They kept me informed each step of the way, so I was fully detailed about the status of the service recommended.

5

Very satisfied

5

you guys are the best! Thank your for taking such good care of us. working with your company has been a pleasure. If you every need a reference regarding your services, customer satisfaction or customer service, we would be more than happy to provide. Thank you for running such an honest, professional and community orientated business!

5

Kevin and his crew are very accommodating and friendly. They work around my finacial situation and do not try to upsell or push any products and/or services that are not absolutely necessary!

5

Kevin and the whole staff are completely helpful and have instilled a sense of trust with me. I've been burned before, but not by these folks.

5

Fast, great service!

5

As always, I was treated with courtesy and the work was done quickly and well. 10 stars for Pacific Motor Service

5

When the Acura Service Department closed in Sea Side, I haven't given my Acura the attention it needed. When I took it ti Pacific Motor Service, they did a superb job in getting me back on the road again. Pacific Motor Service is the Best there is.

5

I truly appreciate your shop's professionalism and commitment to standing behind your work! Thank You

5

My older BMW developed a "ghost" in the electronics, specifically in the alarm system, which would cause the alarm to go off intermittently, much to the annoyance of my neighbors and anyone else within earshot. I took it down to Pacific (with the alarm blaring), and explained what I could to Kevin. For the fixed price of the diagnostics and one door sensor (the diagnostic initially showed a malfunctioning door sensor, but its replacement didn't solve the problem), Kevin kept it in his shop over a period of several days, diagnostic equipment attached. The problem was narrowed down to a bad control unit but, because control units for these older cars are expensive, if you can even find them, Kevin recommended simply disabling the alarm system, which I did, and all is now well. My high rating is primarily for Kevin's desire to work with me, and his tenacity towards solving the problem.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.