Testimonials - "Pacific Grove" Location - Page 19 - Pacific Motor Service Monterey

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Joyce Lender

9/27/2022

Always the best service!

Thank you for taking the time to leave us a nice review Joyce. We'll see you and your Kia Soul or Town and Country next time you need us.

- Pacific Grove

Maureen Hall

9/22/2022

This was my first time taking my car in. They were professional, timely and good price.

I'm glad you had a good experience. Rory and Beatrice do a fantastic job making people feel welcome. Hopefully we'll see you next time your Ford Edge needs servicing!

- Pacific Grove

Michele

9/17/2022

Pacific Motors is my go-to shop for all things car-related. They consistently deliver excellent service and they are proactive in reminding me of things that will help my car stay in top shape. They are friendly, professional and obviously know their work. Pacific Motors gets my highest ranking (5 stars) and if there were more stars I would give an even higher rating!

Thank you for the stellar review Michele! We appreciate you choosing Pacific Motor Service. Customer service is what we believe we can be the best in the world at. We have a fantastic technical team who continually provide a superior product and our advisor staff is second to none. We'll see you next time.

- Pacific Grove

Alan Sandoval

9/13/2022

Always great work at Pacific. It isn't all that easy to find a trusted auto service center here. I know! I looked for years before I found a place I could really trust. Thorough, excellent work all around.

Hello Alan, Thank you for helping us spread the word. We work hard to perfect our data collection and communication skills to help our clients understand exactly what is happening with their cars. Accurate diagnostics and quality communication facilitates a high-trust relationship. We'll see you and your Audi next tiem!

- Pacific Grove

Doug Fink

9/13/2022

Excellent service. Fixed it.

Thanks for the review Doug. We appreciate you bringing your Mercedes to us. Crank position sensors are critical to the computer's communication system. These should last for the rest of the life of the vehicle.

- Pacific Grove

Marty Becker

9/9/2022

As always, I am very satisfied with the timely service

You're awesome Marty. Thank you for trusting us with the service and repair of your Honda Civic!

- Pacific Grove

Brian Dutro

9/9/2022

The team at Pacific Motor Service is always professional, kind, and clear in their communication. The office and shop are clean, and the techs are skilled (none of my aging F150’s problems have ever stumped these guys!). I only take my vehicles here.

Thank you for the shining review Brian! I could not have written better marketing ad! The repair for your Ford F-150 was relatively simple this time. A check engine light diagnosis followed by oxygen sensor installation and you were back on the road. We'll see you next time.

- Pacific Grove

SuiYee Fenwick

9/8/2022

Pacific Motor Service provides excellent service. Work was done in a timely manner at a reasonable price. They have my recommendation.

Thanks for the kind words Ms. Fenwick, your Mazda CX-5 is happy and healthy. Keep up the good work!

- Pacific Grove

Janis Padover

9/6/2022

I drove up with a check engine light on. They diagnosed the issue right away and had my car finished in a couple of hours. Thank you!

Hi Janis, Thank you for trusting us with your lovely Jeep Liberty. The check engine light came on due to misfires in the engine. A relatively simple maintenance item of spark plugs and ignition coils and you were on your way!

- Pacific Grove

George Turner

9/2/2022

Perfection in service, courtesy, honesty, quality. As a bonus, they fixed a problem we thought was a part of the vehicle's character: GRATIS! We've been customers for years. We're spoiled.

Hello George. Thank you for leaving us a fabulous review! Our goal is to be as perfect as we can in providing service. Honesty and quality of work are the noon-negotiable (permission too play) values/standards, but we believe we can be the best in the world at customer service. Thank you for choosing Pacific Motor Service for your new tires!!

- Pacific Grove

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