Testimonials - "Pacific Grove" Location - Page 21 - Pacific Motor Service Monterey

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Mario Ruiz

7/11/2023

The team has always been amazing!! From ownership to front desk to the mechanics. Been going there for 10 years and would highly recommend this place. They are honest, fair and have great customer service. Go there!

Thank you for choosing Pacific Motor Service to take care of your lovely BMW. New front brakes and a replacement for the leaking coolant reservoir and you are back on the road!

- Pacific Grove

Lea Aricheta

6/28/2023

Service was excellent, and as the other reviews say communication is clear, straightforward, and friendly. They work with your schedule and preferred method of communication. The quality of work is also excellent. They identified the problem (shaking while braking at high speeds - rotor needed changing and brake pads pretty worn down) and addressed it. They also rotated my tires. Military friendly!

Hello Lea, Thank you for taking the time to leave us a great review! We are indeed military friendly; we have several veterans on staff and do our best to take care of the community! Thank you for trusting us with your Civic's brake issue. Please let us know if there is anything else we can help with.

- Pacific Grove

Nick Thompson

6/22/2023

Marty Dietz

6/13/2023

Thank you for leaving us a 5 Star review Marty. Please let us know if you have any more questions about tires for your Mazda. See you next time.

- Pacific Grove

sonia ramirez

6/6/2023

The service here is great and they explain everything in layman's term... AWESOME

Hello Sonia, we really appreciate you choosing Pacific Motor Service for your Lexus' needs. We do our very best to be absolutely clear when discussing the complexities of the mysteries of our clients' vehicles. Thanks for being patient.

- Pacific Grove

Megan Massone

6/2/2023

Always fair pricing and great service!

THank you for taking the time to leave us a review Megan! Please let us know if there is anything else we can do for you in the future.

- Pacific Grove

Jack Finney

6/1/2023

Thank you for the Five Star rating Mr. Finney. With the recent service you should be good to go for a while! Please let us know if you need anything else.

- Pacific Grove

Albert Menchaca

5/17/2023

Consistently great service each time I have my cars serviced at PMS - PG.

Hello Albert, thank you for leaving us a review. We appreciate you servicing your family's vehicles at Pacific Motor Service! We appreciate you.

- Pacific Grove

William Campbell

5/4/2023

Excellent service

Thank you for leaving us a cnice review William. We do our best to exceed the expectations of every client. Please let us know how we can earn a fifth star from you on your next visit.

- Pacific Grove

Kathy Beck

5/4/2023

Kevin and his staff were so helpful. I am from out of town and found Pacific Motor while waiting for AAA to jump start my car. I contacted Kevin and he let me drop my car off and quickly diagnosed and fixed it the next day while we were at the aquarium. I really appreciate the friendly service. Thanks again!

Thank you for your lovely review Kathy! We appreciate you choosing us in your time of need. It just so happens that Pacific Motor Service was recently awarded the AAA Top Shop award for the western United States! I'm glad we were able to live up to our reputation and get you back on the road with minimal impact to your vacation. We hope you enjoy the rest of the summer.

- Pacific Grove

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