Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Went very well!

5

Always a pleasant experience and the work done neatly and timely.

5

As always, we were welcomed and received immediate attention and after explaining the problem we saw, we were told the options of what the problem might be and potential costs. We were offered transportation back to our home and once the mechanics had inspected the car, we were advised of several alternatives and the accompanying cost for each as well as the total should we chose to have all the work done. When the car was ready, we were pleasantly surprised to find the car washed. We especially appreciated the manner in which the issues with the car were explained in laymen’s terms which helped us decide the priorities we could afford. Overall, it was an excellent experience.

5

I am always pleased with the service I get at Pacific Motors! Everyone is so friendly and helpful.

5

My car is purring.

5

Thank you for your review PQ. I am glad we were able to satisfy your expectations. I cannot look up the particulars of your situation with you initials, but I am glad you were able to find us. See you next time!

- Pacific Grove
5

I no longer live in the area, but I will make a point to bring my cars back here for service. Not only do the mechanics do a top-notch job, the prices are reasonable and the customer service at the desk is unsurpassed. I absolutely love Pacific Motors in Pacific Grove, and just cannot say enough good things. Highly recommended, you can trust these guys!

Hello Dance Girl, I am not sure what your actual name is, but I am grateful for your kind words. We spend a lot of time working on credibility and keeping our staff certified to diagnose and repair all makes an models (Toyota, Nissan, Subaru, Honda, Chevrolet, Ford, Dodge and European models like BMW, Mercedes and Audi). Please let us know if there is anything else we can do for you!

- Pacific Grove
5

Thank you for your review Shirley. I am glad we were able to refer you to the dealership to get your warranty resolved! I am glad AAA set you our way!

- Pacific Grove
5

Pacific Motors has serviced my Mercedes for several years and has always done a good job. SO: when members of our family fled fires in Oregon with "extremely hazardous" smoke conditions and stayed with us for several days, I asked Kevin at Pacific Motors if he could change the air filter in their car. He ordered the part immediately as was able to replace the filter that same day. Boy, the old one was black from the smoke and we were so grateful that Kevin's mechanics could get fresh air into their car. Thanks!

5

Work completed ahead of schedule and a fair rate.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.