Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

A+ in Service! My wife and I were visiting Pacific Grove from LA. Our Jeep Wrangler had a transmission issue. We brought the Jeep in at 8AM and Kevin quickly committed to diagnosing the problem. Within a couple of hours, we knew the exact issue, cost, and when it would get done. Kevin was honest, helpful, informative, and open. Kevin is really focused on running a good shop and ensuring his staff continually provides and improves service. He also gave us a couple of great recommendations on restaurants and sightseeing. If I lived in the area, Pacific Motor Service would be my first choice for service.

Hello Brian, Thank you for the great review. I am so glad Kevin was able to take care of you as only we at Pacific Motor Service can! We really view ourselves as a part of the Monterey Peninsula hospitality system and feel it is important to serve our visitors in a 5 star manner. I hope everything went well for you on the rest of your trip. Enjoy the rest of your summer.

- Pacific Grove
5

Thanks for your review Jared. Are you aware that Pacific Motor Service has been serving Monterey, Pacific Grove, Carmel and Seaside for nearly 75 years? We are also the only AAA approved company on the Monterey Peninsula. We'll see you next time.

- Pacific Grove
5

Always like you guys. Kevin did a great job. Took care of my work truck. Fixed what was needed. Informed me of what will be needed in the future. Priced fairly. Thanks

5

This is my first visit. The staff was friendly and courteous. I took 3 vehicles for servicing and they were all done in a timely manner.

5

Addressed all the concerns I had, did the repairs, and I particularly appreciated their willingness to answer my questions.

5

Pacific Motor Service does quality work. I bring in my classic Corvette for routine service and the occasional gremlin hunt and they take wonderful care of it. Their service and expertise is excellent.

5

Kevin has great customer service!! He used my first name the entire time. That felt personal and special.

5

I am fairly new to Pacific Motor Service but I don't see myself going anywhere else. The service is comprehensive without the dealership prices. They were able to spot some gaps in my service history and help me get caught up without breaking the bank. My car is running like new! Thank you!

5

I have gotten my car serviced here twice and I had a really terrific level of correspondence both times. Kevin was very thorough in his explanations and was happy to answer any questions. I received regular updates on the progress of the service. The end result was that I was very satisfied with the service done on my vehicle by a reliable and solid mechanic.

5

Timely and efficient.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.