Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

I do appreciate the level of service at PMS, but with this visit, I felt somewhat misled about the amount of time it would take to complete. When I made the appointment, the auto-confirmation indicated it would take one hour, but actually took closer to two. Since I had another appointment after picking up my car, there was a resulting schedule conflict and, had I been given more accurate information, I would have chosen a different appointment time.

Hello Shelley, We really appreciate you choosing Pacific Motor Service. In the future we will be more careful when discussing time limitations and help you to schedule more appropriately for your needs. Thank you, Jim

- Monterey
5

Thank you for the great work! I will be coming back!

5

These guys are great! I've taken my vehicle to them twice in the last seven months. Each time, my vehicle was handed back to me with the problem solved and in the same day. The second visit would have taken most shops into another day. As long as they're around, I have a mechanic shop that I trust will do the job correctly and some.

5

Very easy to schedule an appointment. Very professional.

4

thumbs up

5

Service is excellent, work is professional and conpleted the job on time as pormised. Worked with us and our budget. Thank you for our great running vehicle.

5

Service was excellent. I was kept informed of the repair. Job was completed in a timely manner.

5

Excellent service. Kevin and staff treated me the same as I would expect from a luxury dealer. We will definitely return for future services.

5

Friendly and efficient.

5

all was accomplished in an organized speedy manner for what needed to be done and with that I am well pleased. Thank you Pacific Motors.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.