Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Always EXCELLENT, informed, courteous service! We wish to save money by going elsewhere, but the knowledge, HONESTY, and incredible courteous service keep pulling us back! This shop has the diagnostics to really tell what is happening with a car engine-not just make expensive guesses. I'm in love with my 25-year-old car and want it to run forever. It has 200,000+ miles on it already, and thanks to Pacific Motors it will probably be with me until I pass! My husband's car is fifty years old and Pacific Motors keeps it running also. There may be cheaper places out there, but there is only ONE Pacific Motors with top notch service and diagnostics. I know when my car is serviced here that I'm getting the right service done correctly. Pacific Motors NEVER tries to sell me "EXTRAS" that I don't need and they are willing to withhold service on items I can't currently afford. They have impeccable service and honesty I can trust. I never feel that I'm "just a number'" here or that I'm subject to " one size fits all" service. Pacific Motors has that rare thing- a RELATIONSHIP with the car owner which keeps me confidently returning. A motor service which doesn't condescend or try to take advantage of women!

Mr. And Mrs. Morgan, What an amazing review THANK YOU!!!! We are here to serve you and your vehicle needs, and it is genuinely our goals to succeed and satisfy those needs. We appreciate you and the support you have given us. Again thank you, see you guys on your next scheduled maintenance. -ETI Stefany

- Pacific Grove
4.5

Thank you to Jim, Dustin and Justin for the great service on my Mustang. I appreciate that the work was done in one day so I wasn't without my car for a long period of time.

Pat thanks for the kind words and we will see you very soon. Justin ETI

- Monterey
5

Work very well done as always...thank you!

Your Welcome Mr. Henglebrok, see you very soon- ETI Stefany

- Pacific Grove
5

I don't usually do reviews, but these guys are head and shoulders above any other auto repair shop. Competent, friendly, and highly price competitive. It is hard to get both price and quality. They provide both at the same time. Dale

5

All went very well and I got to my appointment with no trouble thanks to your van and the ride home when I delivered it.

Such a joy meeting you Ms. Kohler, hope to see you soon! - ETI Stefany

- Pacific Grove
5

Great people and great service too, highly recommend them to service tour car.

Thank You Mr. Allen! We hope to serve you and your vehicle soon. - ETI Stefany

- Pacific Grove
5

Excellent service by Jim and staff- Very professional and knowledgeable about cars and repairs. Great work. Will definitely return. Highly recommend.

5

Best automotive shop ever. The people are personable and I feel connected with the work being done on my car. Great prices and the work is done fast and accurately. I get more than I expect every time without the added expenses of unexpected "need to do's". Straight shooters all the way. Very pleasant experience.

Thank you Mrs. Espara, See you on your next scheduled service- ETI Stefany

- Pacific Grove
5

Very responsive and friendly to work with.

Thank you Mr. Podel, Hope to work with you again soon.- ETI Stefany

- Pacific Grove
5

P.M.S strikes again ! Kevin has always made it easy to set-up appointments. They took care of me immediately. I was satisfied...

Thank you Mr. James, we are happy to know we have succeeded in helping your needs. Hope to see you again soon - ETI Stefany

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.