Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
5

Kevin and Company are top notch! Jim Hayes, General Manager of the Monterey location, always seeks the best interest of the customer, as has been my experience every time my vehicle needs to be serviced. Today I had my brakes replaced...all of them. Driving my car, I feel fully confident based on their training and guarantees, while at the same time knowing I received the best price for the parts and service performed. Also worth honorable mention: In between the time of waiting for my own vehicle, Jim set me up with a loan vehicle to keep me moving forward, without losing a step! Thank you, Gentlemen, for your work! I will continue to recommend my friends to you!

5

i was impressed with the 1.5 hours that was spent on my 2000 ford. all previous experiences i have had ave been between 20-40 min. i am pleased to have the detailed paper work as well so that i know exactly what was done and what needs to be done. though that in itself is not unusual it is the detail that is.

It was wonderful to have met you, so sweet and genuine. I hope to see you again soon and show off your brand new car. :) - Stefany

- Pacific Grove
5

Dustin did a great job my truck runs great will bring it back when I need breaks.

5

I am always grateful we found Pacific Motor Service when we moved to Monterey. They are attentive to detail and take great care of our car.

5

I love this place. They always get me in as soon as they can and get the job done in a timely manner. They don't start with the highest cost solution like some places. If there is a less expensive option that might work they offer me the choice. I have used them several times and will return again.

5

From the first phone call with Kevin, to dropping of my 2006 Audi A3 and personally speaking with Myles, the mechanic who was going to do the work on my car, to the amazing communication with Stephany in the office who always promptly sent me all the information I needed, I have to say that my experience with Pacific Motor Service was great! Friendly, informative and thorough, the whole staff was there to answer any questions and confirm anything I may have had an issue with. My repair was a simple one, was returned to me the next day; every detailed double checked so I was all set to go the moment I walked in and was handed the keys. If I ever have another issue I need assistance with, I'll gladly give Kevin and the team a call! Thank you all again!

Thank you Mr. Abbott so kind of you. I hope to see you in the near future for regular scheduled maintenance on your hot rod. - Stefany

- Pacific Grove
5

Jim the Manager helped me understand some issues with my older (but still strong) car.

Thanks Mr. Gorman we appreciate you coming in. See you next time! Jim Hayes General Manager

- Monterey
5

From the first phone call with Kevin, to dropping of my 2006 Audi A3 and personally speaking with Myles, the mechanic who was going to do the work on my car, to the amazing communication with Stephany in the office who always promptly sent me all the information I needed, I have to say that my experience with Pacific Motor Service was great! Friendly, informative and thorough, the whole staff was there to answer any questions and confirm anything I may have had an issue with. My repair was a simple one, as my car was diagnosed to have a faulty PRV ( Pressure Reducing Valve ) it was returned to me the next day. Every detailed double checked so I was all set to go the moment I walked in and was handed the keys. If I ever have another issue I need assistance with, I'll gladly give Kevin and the team a call! Thank you all again!

Sorry you are not in our database. You must have the wrong shop. We are Pacific Motor Service, providing AAA service to the vehicles of Monterey and Pacific Grove.

- Pacific Grove
5

Done on time! I love these guys!

Thank you for trusting us to do the job. We look forward to seeing you again. Jim Hayes General Manager

- Monterey
5

Kevins the best, he really cares about you and your vehicle... they all do there best to fix the problem... thanks everyone!

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.