Monterey and Pacific Grove Auto Repair

Monterey: (831) 375-9571
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 372-6575
1123 Forest Ave., Pacific Grove, CA 93950
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5

Clinton, Buck and Kevin, as well as all the others at Pacific are great. Real expertise at this shop. Maybe not the least expensive but definitely not the most. But what you do pay for speaks volumes. Their experience is top notch, and Pacific Motors has always come through to make sure we're happy with the service we get.

Hi Jason,
Thank you for the nice review and kind words. Establishing trust and confidence with customers, especially in this industry is difficult, and once achieved, is never taken for granted.
Look forward to your next visit!

- Monterey
5

Juan and Kevin were totally professional and very friendly.

Thank you Harvey for the positive review. Looking forward to your next visit.
-Kevin

- Pacific Grove
5

the BEST In the west!!!!!!!!!!!!

Thanks Mr. Batchelor for the kind words! Look forward to seeing you again!
-Kevin

- Monterey
5

Goes the extra mile to make you happy.

Mr. Craig,
Thank you for the nice review, but more importantly, the amazing insurance service from Amber and staff.
-Kevin

- Monterey
4

(please see my comments below)

Thank you for the honest review and we look forward to your next visit.
-Kevin

- Monterey
4

Everyone was extremely courteous. When I called for a quote they were upfront about not being able to give exact numbers until they looked at my car but assured me that no work would be done without my consent, which i appreciated. My car was turned around in a day and runs well!

Jennifer,
Thank you for posting a thoughtful and honest review. We do appreciate feed back as it helps us understand our customer needs and concerns. We look forward to seeing you next service and don?t forget to log onto www.pacificmotorservice.com for seasonal specials and cost savings.
Kevin Donohoe

- Monterey
5

Your prices may be a bit higher but your customer service and quality of work is excellent. I was well informed and trusted the work that was completed. The saying "You get what you pay for" is very true at Pacific Motor Services. Thank you

THANK YOU!! We hoe to see you again and dont forget to log onto www.pacificmotorservice.com
-Kevin

- Monterey
5

I first brought an exotic in and Kevin realized that I was supposed to go to Classic, up the street. An honest person.I next brought in an old Blazer that the dealer wanted $6,000 to repair. I spoke with Clinton who gave me a firm $900 cost which he came in at.I have already told a number of people how pleased we are.

Terry, thank you for the review and kind words. Glad to hear the Blazer is up and running again and for a lot less than the dealer. Look forward to seeing you next visit. -Kevin

- Monterey
5

Immediate service, I had a rent a car in five minutes, service took one day because of a part.They washed and vacuumed the car also.Great job for a return visit based on not accomplishing results with the prior visit. Great experience!!!

Steve, please let us know if the belt noise returns and thank you for the positive feedback.
-Kevin

- Monterey
5

I have always received excellent service in the ten years I have been using Forest Hill Auto. I initially tried a few other places, but always got the impression they were recommending things I did not need.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.