Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I’m always very impressed with the great customer service team and outstanding mechanics.

Thank you for taking the time to leave us a kind review Nancy. We pride ourselves in our ability to bring hospitality to the automotive industry. We 'll see you and your lovely Lexus next time you need us!

- Monterey
5

Timely, professional, honest, accurate.

Thank you for your review Mr. Turner. I'm glad we were able to alleviate your Mercedes' window concern with a relatively simple reprogram.

- Pacific Grove
5

Excellent customer service, as always. I have complete trust in this company to take care of my car with integrity.

Thank you Debbie and Vince! We really appreciate your trust and years of patronage. We value trust above all. For us, integrity is a "permission to play" value that we discuss and emphasize every day!

- Monterey
5

Always friendly! I feel like they are honest in recommendations for my car. I went to my dealer prior to coming here. The dealer always tried to have me spend more on things that don’t need repair.

5

As always the service was perfect from the minute you walk in the door till you drive away !!!

Thank you for the perfect grade Terry! We'll see you next time your Lexus needs servicing.

- Monterey
5

I was more than satisfied.

Thank you for the review Mr. Thompson. It is our goal to exceed the expectations of our clients every time we see them. Thank you!

- Monterey
5

5

Outstanding service

We enjoy working with you Marilyn. In this case we were able to help you in a warranty situation. Our 3 year/36,000 mile warranty comes in handy. Your new starter failed days before the warranty expired, and we were happy to install a new one. Thank you for being patient with us.

- Pacific Grove
5

The staff are courteous, polite, fun while still being professional. They keep their time commitments and the service work has been flawless.

Hello Alan, Thank you for bring your lovely Kia to us for service. The staff in Monterey certainly are fun! Thank you for the great review.

- Monterey
5

Thank you for the great service as always!

Hello Edan. Thank you for your patience with the brake system on your Volvo. We are happy to take care of all our clients in times of need and are grateful l to you all for your patience when things don't go as planned. Thank you for taking advantage of our warranty. Hopefully the new brakes work as designed!!!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.