Testimonials - Page 48 - Pacific Motor Service Monterey

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Anonymous

9/20/2022

Terrific service, and so helpful and friendly! Excellent customer service.

Thank you for your kind review!

- Monterey

Swe Barron

9/20/2022

Excellent

Hello Swe, Thank you for trusting us with your vehicles! We really enjoy working with you and always look forward to seeing you smiling face!

- Monterey

Michele

9/17/2022

Pacific Motors is my go-to shop for all things car-related. They consistently deliver excellent service and they are proactive in reminding me of things that will help my car stay in top shape. They are friendly, professional and obviously know their work. Pacific Motors gets my highest ranking (5 stars) and if there were more stars I would give an even higher rating!

Thank you for the stellar review Michele! We appreciate you choosing Pacific Motor Service. Customer service is what we believe we can be the best in the world at. We have a fantastic technical team who continually provide a superior product and our advisor staff is second to none. We'll see you next time.

- Pacific Grove

Manny Collazo

9/16/2022

Outstanding!!!

Thank you Manny, You're Silverado is set for a while. New water pump and a little peace of mind. See you next time.

- Monterey

Charles Schaefer

9/16/2022

Everyone needs an auto mechanic that is truthful (no attempt to up-sell you a service you don't need) and that does an excellent job when doing repairs. This is the place that meets both criteria. I'm grateful to have found Pacific Motor Service and I highly recommend them.

Thank you for taking the time to leave us a review Mr. Schaefer! We enjoyed working with you and your cool Ford Ranger. You've done an excellent job maintaining her for many years and we'll be glad to be a part of that moving forward!

- Monterey

Cindy Morgenrath

9/16/2022

Got me in right away since it was an urgent problem. Communication with Beatrice was top notch and car was ready when they said it would be. Very pleased.

Hello Cindy, Thank you for taking the time to leave us a review. I am glad were were able to take care of you and your CR-V. With new brakes and transmission fluid, your car is safe and reliable again. Beatrice is awesome. Thank you for letting us know!

- Monterey

Jonathan Michael

9/16/2022

Thorough and good pricing. Willing to explain/discuss recommended/performed services in detail which goes a long way. Transparent and timely communication. Beatrice is especially great - always on the ball and ready to talk things through. Highly recommend!

April Zitlau

9/14/2022

Extraordinary customer service! Rory & Beatrice were absolutely amazing. They were both courteous , professional, & followed through with what they said they would do. I so appreciated the extra mile Rory went in ensuring the work was covered by my extended warranty. The service crew were timely & efficient in repairing my vehicle. A wonderful experience yet again at Pacific Motor Services.

Hello April, Long time no see. Rory and Beatrice truly are amazing. They, accompanied by their fantastic technical staff, do a fantastic job and do their best to exceed our clients' expectations.

- Monterey

Alan Sandoval

9/13/2022

Always great work at Pacific. It isn't all that easy to find a trusted auto service center here. I know! I looked for years before I found a place I could really trust. Thorough, excellent work all around.

Hello Alan, Thank you for helping us spread the word. We work hard to perfect our data collection and communication skills to help our clients understand exactly what is happening with their cars. Accurate diagnostics and quality communication facilitates a high-trust relationship. We'll see you and your Audi next tiem!

- Pacific Grove

Doug Fink

9/13/2022

Excellent service. Fixed it.

Thanks for the review Doug. We appreciate you bringing your Mercedes to us. Crank position sensors are critical to the computer's communication system. These should last for the rest of the life of the vehicle.

- Pacific Grove

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