Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Good work performed in a timely manner.

We're glad we can continue to provide a quality service for you, Mr Valiansky. -Kyle Van Vickle, Assistant Education, Training, and Information advisor.

- Monterey
5

Professional is best word I can think of to describe the service at Pacific Motors!

Mr. Pickens, professionalism is something we constantly strive for, and we are very happy to hear that it really showed during your visit with us. Thank you for the great feedback! -Kyle Van Vickle, Assistant Education, Training, and Information advisor.

- Monterey
5

Great service! Will definitely be back.

We appreciate the positive feedback, Ms. Wilcox. We look forward to providing you with great service again in the future. -Kyle Van Vickle, Assistant Education, Training, and Information advisor.

- Monterey
5

We were very pleased with the service provided, cost, and ease of scheduling our appointment.

Ms. Deweese, we are glad that the service provided was able to meet your needs! Thanks for the positive feedback. -Kyle Van Vickle, Assistant Education, Training, and Information advisor.

- Monterey
5

Great friendly service as always.

Thank you Ms. Gall, we are glad that we can continue providing great service! -Kyle Van Vickle, Assistant Education, Training, and Information advisor.

- Monterey
4

I do appreciate the level of service at PMS, but with this visit, I felt somewhat misled about the amount of time it would take to complete. When I made the appointment, the auto-confirmation indicated it would take one hour, but actually took closer to two. Since I had another appointment after picking up my car, there was a resulting schedule conflict and, had I been given more accurate information, I would have chosen a different appointment time.

Hello Shelley, We really appreciate you choosing Pacific Motor Service. In the future we will be more careful when discussing time limitations and help you to schedule more appropriately for your needs. Thank you, Jim

- Monterey
5

Service is excellent, work is professional and conpleted the job on time as pormised. Worked with us and our budget. Thank you for our great running vehicle.

5

You achieved what Audi wouldn't attempt. Thank you for being problem solvers and not regarding my request as unimportant or unessesary. Not only did you retrieve my diamond earring from under the car seat track but you all serviced my car at about half the price as Audi. I am so happy to have you as my service team and I will trust you all for further services because of your honest retrieval of my diamond. Plus you delivered my car which made things so much more convenient for a single hard working girl. Thanks neighbors,much appreciated!

4.5

Good job!

4

Although the cost was more than expected, every effort was made to clearly explain the problems and charges, and the work was done quickly and well.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.