We have been with Pacific Motor Service for many years now . We always feel good about their service and recommendations . Most important for me is that I feel I can trust their recommendations . The work was done on time , the shuttle service was appreciated and I feel safe taking the car on the road now .

Always fair and honest. Do not try to sell you on stuff you don't want or need, but let you know options.

Quick and accurate communications about my car's problems. Prompt work finished on schedule. Excellent service.

Jim and Stephany took terrific care of me and my car! They were both informative and extremely helpful with getting my car fixed quickly and back to me as soon as possible. I was referred by my brother to come here and I'm glad I did.

Jim and his staff were very professional and made the process very easy. He was straightforward with his recommendations and his explanations were very helpful; no up-selling. All the repair/maintenance work were completed on time and the cost estimate was spot on. Definitely exceeded our expectations!

Very thorough and friendly.

5 stars.

Clean shop. Great follow through and communication.

Jim and his crew are the best in the area

Pacific Motors in Monterey has done a terrific job servicing our Subaru Outback LL Bean. They have great communications when it comes to describing the work that needs to be done and they are very trustworthy, do great work, and are very reasonable. All this and they'll shuttle you to work or home too. Always satisfied with what they recommend and their quality of workmanship.