Monterey and Pacific Grove Auto Repair

4192 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great service, fair prices, fast turnaround!

Thank you for leaving us a review Bill. We do our very best to exceed your expectations!

- Pacific Grove
5

Lovely improvements and always excellent service!

Hello Bob and Merry, Thank you for being an awesome part of the Pacific Motor Service family! I'm glad you enjoyed the remodel. We've been waiting a looong time to get it done!!

- Pacific Grove
5

Excellent service! Fast and efficient. Totally checked-out my car, and corrected all problems that they found. My car is 16 yrs. Old, and now drives like It’s new! I feel so much safer in it.

Hello Kristina, We really appreciate your taking the time to leave us feedback. I am glad we were able to discover the issue and get you back on the road ASAP. With a new timing belt and sensors, you'll be able to keep you Kia Sorento on the road for years to come!

- Pacific Grove
5

Easy on-line reservation, timely and quick service, phone updates and ready when promised. I'll keep bring my 14 year old car to Kevin and Kyle for its maintenance to keep it rolling along to 200000 miles.

Your lovely Volkswagen GTI is just getting warmed up! We'll keep her going forever!!!

- Pacific Grove
5

They're top notch in their craft, service and overall approach to business. At 180,000 mi. my Toyota 4-Runner finally needed its first significant repair and they came though for me spectacularly, and with a heck of a warranty to boot!

Thank you for the fabulous review Paul! We strive to check all of the boxes and back our work for 3 years/36,000 miles in case anything goes awry. AAA showed their appreciation this year to by awarding us the 2021 Top Shop for their Western United States region!!

- Pacific Grove
5

The whole experience was brilliant. Kyle was friendly and helpful

Hello Christopher, Kyle does a great job keeping our clientele happy. Our intent is to add value to everyone we see. Hopefully we'll see you and your HRV back in the future.

- Pacific Grove
5

Great service and fair prices. Kyle in Pacific Grove has always been very professional and personable. PMS has been taking care of our Lexus for over six years; it's 17 years old and runs great!

Hello Nancy, We really appreciate you for choosing Pacific Motor Service. Even though your Lexus is now 17 years old, we believe today's cars can last 20-25 years and up to 250,000+ miles if maintained properly. So far, you have done a great job taking care of yours. Keep up the good work!

- Pacific Grove
5

Kevin and his team are polished, professional, and trustworthy. This is a business I would highly recommend.

Thank you for the glowing review David. We appreciate your trust and endorsement. I am happy you choose Pacific Motor Service as your "go to" for the repairs and maintenance of your lovely Lexus.

- Pacific Grove
5

Pacific Motors knows how to do it right, and they execute on that knowledge. Pacific Motors has one of the best customer service ethics I know of. They are competent and always a pleasure to deal with!

Hi Steve, Thank you for leaving such a kind review. we believe we can be the best in the world at informing our clients of their vehicles' needs. Customer service is an element of the industry that is commonly overlooked. We do our best to check both boxes. Fortunately your Lexus only needed the push of a button and you were on your way.

- Pacific Grove
5

Great service we use Pacific Motor Service for all of our vehicles

Hello Joseph, I know you were in a bind when your Toyota Sienna was towed in, but after an inspection, we discovered it simply needed a battery. We complete a full preventative maintenance inspection every time we see our clients' vehicles specifically to head off these kinds on inconveniences. hopefully you'll choose us as your go to shop and we'll keep your Toyota safe and reliable for years to come.

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.