Monterey and Pacific Grove Auto Repair

4324 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Easy on-line reservation, timely and quick service, phone updates and ready when promised. I'll keep bring my 14 year old car to Kevin and Kyle for its maintenance to keep it rolling along to 200000 miles.

Your lovely Volkswagen GTI is just getting warmed up! We'll keep her going forever!!!

- Pacific Grove
5

They're top notch in their craft, service and overall approach to business. At 180,000 mi. my Toyota 4-Runner finally needed its first significant repair and they came though for me spectacularly, and with a heck of a warranty to boot!

Thank you for the fabulous review Paul! We strive to check all of the boxes and back our work for 3 years/36,000 miles in case anything goes awry. AAA showed their appreciation this year to by awarding us the 2021 Top Shop for their Western United States region!!

- Pacific Grove
5

The whole experience was brilliant. Kyle was friendly and helpful

Hello Christopher, Kyle does a great job keeping our clientele happy. Our intent is to add value to everyone we see. Hopefully we'll see you and your HRV back in the future.

- Pacific Grove
5

Great service and fair prices. Kyle in Pacific Grove has always been very professional and personable. PMS has been taking care of our Lexus for over six years; it's 17 years old and runs great!

Hello Nancy, We really appreciate you for choosing Pacific Motor Service. Even though your Lexus is now 17 years old, we believe today's cars can last 20-25 years and up to 250,000+ miles if maintained properly. So far, you have done a great job taking care of yours. Keep up the good work!

- Pacific Grove
5

Kevin and his team are polished, professional, and trustworthy. This is a business I would highly recommend.

Thank you for the glowing review David. We appreciate your trust and endorsement. I am happy you choose Pacific Motor Service as your "go to" for the repairs and maintenance of your lovely Lexus.

- Pacific Grove
5

Pacific Motors knows how to do it right, and they execute on that knowledge. Pacific Motors has one of the best customer service ethics I know of. They are competent and always a pleasure to deal with!

Hi Steve, Thank you for leaving such a kind review. we believe we can be the best in the world at informing our clients of their vehicles' needs. Customer service is an element of the industry that is commonly overlooked. We do our best to check both boxes. Fortunately your Lexus only needed the push of a button and you were on your way.

- Pacific Grove
5

Great service we use Pacific Motor Service for all of our vehicles

Hello Joseph, I know you were in a bind when your Toyota Sienna was towed in, but after an inspection, we discovered it simply needed a battery. We complete a full preventative maintenance inspection every time we see our clients' vehicles specifically to head off these kinds on inconveniences. hopefully you'll choose us as your go to shop and we'll keep your Toyota safe and reliable for years to come.

- Pacific Grove
5

The great team at Pacific Motor Service has taken excellent care of my families cars and truck for years. They take pride in having ASE certified and ASE Master certified technicians at both locations in Monterey and Pacific Grove. From appointment setting to vehicle pick up they take the time to explain the solution to any problems my vehicles has and future maintenance concerns. Thank you for the continued help in maintaining our vehicles!

You're the best Vince! Thank you for the high rating.

- Pacific Grove
5

Thank you for leaving us a 5 Star rating Nick. We are glad you brought the Mazda to us to resolve the check engine light issue. With new Oxygen sensors, you should be good to go for a while now.

- Pacific Grove
5

I am so pleased with the service at Pacific Motor Service. Kevin is always so polite and helpful - always taking the time to thoroughly answer my questions. Thank you Kevin and crew!

Hello Bernice, Thank you for choosing Pacific Motor Service to maintain your lovely Mini!! We make it a priority to make sure all questions are answered to the liking of our clients, so they can make the best decisions possible to take care of their valuable vehicles.

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.