Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent service and very friendly staff

Thank you for your comments Mr. Silverstein. You came to us with a concern about a potential problem with your Prius hybrid battery, but our inspection confirmed everything is operating properly. I am glad you made it home safely and were able to enjoy your trip.

- Pacific Grove
5

Excellent friendly customer service, attentive, accommodating and all work done in a timely manner.

Hollo Sandra, Thank you for bringing your Ford Escape to us for service. Kyle and Kevin do a fantastic job in our Pacific Grove location (Rory and Beatrice in Monterey). We pride ourselves in providing world class customer service and focus on quality work done on time!

- Pacific Grove
5

Clean, efficient and trustworthy.

Hello Don, Thank you for taking the time to leave us a review. We appreciate you trusting us with your Ford Sport Track. We enjoy working with you and will be here next time you need us!

- Pacific Grove
5

I needed to change my spark plugs last minute before a trip, and I was professionally taken care of and had high quality service performed. I would absolutely recommend this business and would most likely come back if need when I am in Monterey/Pacific Grove.

Thank you for your kind words Bernardo. I'm glad we could get you in and service your Grand Caravan before you left on your trip. We hope you had a fun time.

- Pacific Grove
5

I had to wait a little longer for the oil change because they were short staffed.

Hello James, Sorry for the wait. We do our best to keep everyone on a tight schedule. We will do better next time. Thank you for trusting us with your Mustang''s care and maintenance.

- Pacific Grove
5

Consistently great service and feedback.

Hello Mark. You know us! We do our it's our goal to exceed the expectations of every guest, every time!! Have a great week.

- Pacific Grove
5

Thank you for leaving us a 5 Star rating Shannon. We appreciate you trusting us with the service on your your lovely Lexus!

- Pacific Grove
5

Your service is outstanding in every way. I give every category 5 stars!

Hi Sharon. You have been a loyal client for many years. We really appreciate you choosing us and hope to always exceed your expectations!

- Pacific Grove
5

Hello Ilge, thank you for leaving a 5 star rating. Unfortunately we couldn't replicate your stalling concern for your Ford Escape. Hopefully the new battery you installed will take care of the issue.

- Pacific Grove
5

Great customer service. They answered all of my questions both in person and over the phone multiple times. Always very patient and helped me understand what was going on at all times.

Thank you for taking the time to leave a 5 star rating. We appreciate you bringing your Hyundai Sonata in for repairs. Fortunately you were able to use our 3 year/36,000 mile warranty to get you back on the road!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.