great service as always

Thank you for a very convenient process, picking up my car at work and delivering it back at my home. Great price too. See you in 5,000 miles.

Pacific Motor Service Monterey Provided Excellent service to my vehicle in a very timely manner. Their professionalism is outstanding when it comes down customer service and their mechanics really know their craft!

I have used these guys before for major work - new clutch, new cv joints, new transmission mount, & 2 new tires in the biggest shot. I liked them a lot. This time, I was out of town - a friend wanted to use the car but it had a flat tire. He asked if he should use the 'can goo' I told him NO. I found the Pacific Motors phone number on line. I called. Kevin thanked me for saying no to the can goo, called my friend, met my friend, took the car keys. After that I don't know exact details but the car went to the shop, the flat was repaired (a big piece of metal in the tread), the battery was charged, and the was car delivered back to the house. I was happy give my credit card numbers over the phone to pay the reasonable charge. Fantastic!! Thanks Guys!

It was the kind of service one always hopes for when they bring their car in for service. Your service on my car gave me the confidence to return time and time again. Thank you.

Great service that made a strong first impression.

Excellent customer service. Trustworthy. Much better pricing compared to dealership.

I was in town for a conference and while driving to the conference site, my splash guard lost some essential parts and was dragging and making a scraping noise. I had to be on the road and heading back to Sacramento in just a couple of hours. I called Pacific Motor Service and they had me drop off the car immediately and gave me a ride back to the conference center. This was about 10am. They were able to fix my car so that I could get it back safely to Sacramento and had me back on the road within a couple of hours. They were courteous, friendly, and didn't charge an arm and a leg! THANK YOU!! I made it safely home!

Great service, they explain everything and give options. I trust them and they do good work! Excellent customer service, best I've ever experienced at a car repair shop.

Received great service for the scheduled reason, but found a problem that needed prompt attention into keep from getting worse. This was dealt with and the car feels better than it has in a couple years.