Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent.

5

I received excellent and courteous service. This was my first experience with Pacific Motors and It was a good one. Recommend this shop!!!!

5

Fast, efficient, friendly and honest! Thanks

5

Very courteous and efficient service. We will go back. Steve McNichols

5

Always helpful, never rushed, always professional in explaining and completing the work for us. We are more than please with the work and the entire operation, and we have recommended Pacific Motors to all our friends.

5

All of the personnel that I dealt with at Pacific Motor Service were very polite, professional, respectful, helpful, friendly and informative. They looked at my vehicle right away to determine what needed to be done first so they could get power to the truck, and then be able to conduct further checks to determine the root problem / cause. I truly appreciated that they called me and discussed everything with me prior to fixing / replacing any part, for my opinion / input as to what I would like / wanted to do. Another great perk was they had a shuttle service and took me to work and came and picked me up once my vehicle was done. That is such a terrific service to offer as it provides ease to those of us that still need to go to work while our vehicle is getting repaired. I was extremely satisfied with the timeliness and service they provided and will definitely use them again for my vehicle needs. Kind Regards, Tracy

5

I'm so glad I found this shop! I went to 2 dealers and the last dealer wanted to sell me a transmission to correct my shifting problems. Pacific found a problem with a faulty alternator that caused my transmission computer to go crazy. I don't understand the exact reason my computer went crazy but i do know this shop saved me thousands of dollars in unnecessary repairs. Thanks you for helping me with this headache.

5

The service was excellent.

5

Thanks for all your help.

5

At 5:20PM on a Friday I am towed into their lot. My alternator is out, taking my battery with it. Kevin finds a supplier who will deliver a new alternator after hours, and then stays 90 minutes past closing time to personally make sure that I can get my vehicle back in time for a cross-state move. It is very rare to find a business that will go the extra mile for their customers. I wish I could take them with me, as I would go to them exclusively for all of my vehicle repairs.

Thank you! We pride ourselves in our ability and willingness to provide amazing service to the people of Monterey and Pacific Grove . We repair all makes and models including BMW, Audi, Volks Wagon, Mercedes and all Japanese and American models!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.