Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great customer service from the start to finish... Beau was very friendly and courteous! I'm confident my car was well taken care of and plan on returning for maintenance as needed. Thanks Pacific Motor Service.

Thank you Holly for the kind words. We are glad we will be seeing you again and thst you thought you were well taken care of, because you are.Your vehicle is in good hands now. Service Manager,Beau Blackwell

- Monterey
5

I just had a fabulous experience with Pacific Motors! After being quoted sn outrageous price for my 30,000 mile maintabce for my 2010 Mustang by Fird, I called Pacific Motors where the personal interaction was not only immediate, professional and friendly, but the price for the identical service was substantially less. There was a courtesy shuttle that allowed me to continue with my day, and the service was completed in less time than I expected. I have my car back and she's performing great! If I could give them six stars, I would!

Thank you so much Nancy for the review. I'm glad you are happy with our above and beyond service. We look forward to seeing you and your vehicle for years to come. Service Manager, Beau Blackwell

- Monterey
4

A job well done quickly and efficiently.

Thank you for coming in. Please stop by sometime and let me know how I can improve my communication skills. We are a full disclosure facility and strive to help you understand the maintenance and repair process for your vehicle.

Jim Hayes
Service Manager.PG

- Pacific Grove
5

wonderful staff. very helpful. will come here from now on.

Chris,

As you know, you are a very valued guest of ours! We hope to be able to service you and your wive's cars for many years. Please call if you need anything.

Jim Hayes
Servic Manager-PG

- Pacific Grove
4

Beau is tops! Excellent service and excellent servicing. I felt driving thePrius after the servicing was a totally different experience than when I brought it in. Good pricing too. Totally satisfied.

4

Beau is tops! Excellent service and excellent servicing. I felt driving thePrius after the servicing was a totally different experience than when I brought it in. Good pricing too. Totally satisfied.

Thank you Mr. Epstein for the kind words. I'm glad you are satisfied and the vehicle is running well. Until next time. Service Manager,Beau Blackwell

- Monterey
4.5

YOU GUYS ARE GRATE. THANKS YOU SO MUCH FOR TAKING CARE OF ME AND MY CAR. THE CAR RUNS REALLY GOOD NOW. IRMA

Thanks for the review Irma. Yes your car needed what they call a little TLC(TENDER LOVING CARE). But after a tune up, oil and power steering leak fixed it is back to running like a champ. Service Manager,Beau Blackwell

- Monterey
4

I recently went to Pacific Motors to get my 80,000 mile checkup and abs brakes checked. During the check, a fault part was identified and was in need of replacement. I was with my three year old daughter, and the staff offered us a shuttle service home. A few hours later, I got a call that the old part snapped in two and that it was going to take a while to finish the job. I was given a rental car so I really wasn't inconvenienced. The job was finished the next morning.A little while later my wheels started making a high pitch squeal. They took a look at the problem and fixed it up quickly.I felt like I was really taken care of and would gladly go back again when my car needs servicing.

Glad to hear that our over and above service made you feel taken care of Daniel. It was a pleasure to meet you and we look forward to building an everlasting relationship with you and your vehicle. Service Manager,Beau Blackwell

- Monterey
5

Great services, clean shop, friendly employee,

Thank you for your review Susana. Hopefully we will see you again.

Jim Hayes
Service Manager-PG

- Pacific Grove
5

This past Monday was a near disaster because my brakes failed on Route 1. My mother and I were on our way to San Simeon from Oakland. Our car was towed to Pacific Motor Service. Once arriving, Beau assured us that they would have all the mechanics work to replace the brakes and finish by 5pm. My mom and I thought were going to be stuck in Monterey overnight but ended up spending at most 3 and a half hours there.We were extremely distressed but thanks to the service provided by Beau and the mechanics at Pacific Motor, our day was saved. Beau was extremely helpful and friendly. He was thorough in informing us about the parts replaced on the car and the warranty attached to the products.Thank you so much Pacific Motors Service for your help!

Thank you Lindsay for the review. It's reviews like this that make us happy to know that the service we provide is one of a kind.With a long warranty,great service,quality parts and people you can trust. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.