Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4.5

Car was about 12k miles overdue for general maintenance. I was worried that since I had put off a lot things, I would get stuck having to pay for a very comprehensive tune-up. When I spoke with these folks, they showed me a list of all the recommended repairs for a car my age, and then they went through & explained each point to me. I didn't end up having to get everything repaired, and I feel like I know a lot more about my car now. Other garages wanted to gouge me for every possible service, but the folks here provided the service I needed and information I didn't expect, and all for a very reasonable price.

Were very glad to hear you are happy with our service. Feedback like this let's us know were on the right track and keeping customer satisfaction first. Thank you. Service Manager,Beau Blackwell

- Monterey
5

I've used Pacific Motors for 3 cars over the years and have always been satisfied with the service and people-skills of the staff.

Thanks Mr. Miller. We appreciate your loyalty and business. It's always a pleasure to see you. Hope all is well with you, your car and family. Service Manager,Beau Blackwell

- Monterey
4.5

Top notch auto service! I'm glad to have that so close to home. No more traveling to the Auto Center.

Thanks for coming in Eddie. We look forward to keeping you happy and maintining our relationship in the future.

- Pacific Grove
5

I've been going to Pacific Motor Service since it really was on Pacific Street in Monterey at least 30 years ago and have always preferred an independent garage over the dealership ones. I still have no reason to change.

Wow, I am impressed by your loyalty!! Please stop in for a cup of coffee on my and if you have any suggestions for our improvement, let mme know.

- Pacific Grove
5

Always quality, always dependable, always trustworthy.

Thank you,thank you and thank you Mr. Hammel for the very courteous review. It's always a pleasure to see you. Service Manager, Beau Blackwell

- Monterey
5

I appreciate Pacific Motors' professionalism, expertise and courtesy. It's a comfort knowing my car is in good, trustworthy hands.

Hello Pat, Professionalism and courtesy is really how we would like to brand ourselves. With expertise considered a given,our focus, is to a great extent, on the experience we provide.

- Pacific Grove
4.5

Thanks for your good work!

No problem Garry, thanks for coming in.

- Pacific Grove
5

Recently, I brought our van in for a smog inspection. Kevin's staff found several additional items that needed to be fixed. They knew I was headed out of town and needed to have the van back early that afternoon. Kevin put two mechanics on the job and had it done in plenty of time to make my schedule.Thanks Pacific Motors

No thank you Cox's for being such nice, loyal customers. It's always our pleasure to help you and visit. We appreciate your business and value you as people. Service Manager, Beau Blackwell

- Monterey
5

To Beau and Kevin, We trust you with all three of our vehicles...and you always do a great job!....In fact I don't know how you have time for any other customers as we keep you busy with a T Bird at 140 thousand miles and an Acura at 250 thousand....and a Cadilla (under onehundred. Thousand). Thanks so much! Carlyne and Steve Hanson..

Yes you do keep us busy with your three vehicles and we can't explain in words how much we value your business and friendship. We hope all is well and stays well. ServiCE Manager,Beau Blackwell

- Monterey
5

Excellent, considerate, and prompt service!

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.