Testimonials - Page 370 - Pacific Motor Service Monterey

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anonymous

5/11/2011

Excellent work done on both vehicles to keep me on the road.

You are correct. You should not have had to pay a fee for a misdiagnosis; perhaps it was an oversight on my behalf. Please come in so that we can discuss the issue and resolve your concerns.

- Pacific Grove

Robert R

5/11/2011

4.5

My car turned out to have more problems than just the initial one for which I'd brought it in, and I ended up spending far more than I'd anticipated. It was an ordeal, to be sure, but Beau and the rest of your staff were very professional and committed through the whole process and they were able to detect all the problems that needed repair. So glad to have my car back and in good running condition again. Nothing personal, but I hope I won't be seeing you again any time soon! Thanks so much.

Thanks Mr. Ramon for your review. Were glad the problem is solved for you and wish you well. We are proud to have you as a friend and a loyal customer of Pacific Motor Service. Service Manager,Beau Blackwell

- Monterey

Scott M

5/9/2011

I received GREAT service here. No upsell, no hidden costs. In and out quickly!

Amanda S

5/7/2011

We have a 00 ford taurus that has been some bit of trouble over the last few weeks and brought it into a generic auto shop to find out that the fluid was leaking from amonous places that would cost about 1000 dollars to repair, We thought we should get a second opinion, we took it to pacific motor service and found that to get the car working great that it would only cost half that amount and be treated with respect while fitting into our budget. THANKS

Thank you for the speedy review Amanda. We are certainly focused on providing an unparalleled service experience while keeping your budget concerns a priorty. Let me know if you have any more questions
--Jim

- Pacific Grove

John S

5/6/2011

4.5

Good Service. On time per schedule. No wait.

Thank you John.

- Pacific Grove

anonymous

5/4/2011

I've been a customer of Pacific Motors for years and now receive service at the Pacific Grove location. Jim and his staff recently overhauled my truck and it works like new. Thank you Jim and please thank you staff for the good work and attention to detail. I'll let Kevin know you guys are doing a great service for the community.

We love to hear feedback like that! It asures us that we are doing our part to help make lemonaide out of lemons!! I will let the team know you are happy with the experience we provide.

- Pacific Grove

Sharon P

4/30/2011

My service was prompt and efficient. I appreciate that your location is close and I will continue to use your shop for all my van's service needs.

Thank you Sharon, we hope to be of service for anythin you may need in the future.

- Pacific Grove

Roxanne G

4/28/2011

Friendly, knowledgeable staff and honest, excellent mechanics make this establishment a win/win situation!

Thank you for the kind review Mrs. Gray. Were glad to hear that you are happy with our service and we look forward to building a long lasting relationship with you and your vehicle. Service Manager, Beau Blackwell

- Monterey

Harry H

4/26/2011

Over the years I've had great service from Pacific Motors (Mtry)! The cars have included a TR4 and several different Toyotas.If an unexpected problem does occur, they always call to discuss my options.I strongly recommend them for routine maintenance and to correct difficult problems!

Thank you for the trust and commitment you have shown our shop over the years. It's our pleasure to have you as our customer and we really appreciate the kind words. Take care. Service Manager, Beau Blackwell

- Monterey

Buzz,cheryl J

4/20/2011

Appreciated timely and courteous service

We are happy that we were able to get your vehicle out in a timely manner. Thanks for the review Mr. Joseph. Service Manager, Beau Blackwell

- Monterey

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