Recently I took my vehicle to Pacific Motors for it wasn't running correctly. After having them look at the vehicle and having them explain to me in depth what had happen and what will happen if I continue to drive the car without the repair. I felt comfortable in what Kevin (owner) was saying. He literally exceed my expectations that the very next week, I began to have another problem which was not related tot he first. Beings that I felt so comfortable with the service I received the first time. When the tow truck driver asked me where I wanted it taken too, I said Pacific Motors. I didn't even have to think twice. Now both problems have been fixed it runs like a Gem and I know that if I have any problems with the work that has been done that Kevin will honor his work which leaves me feeling comfortable. "Giving me peace of mind". Another great thing is when you visit Pacific Motors in Pacific Grove, you deal with the owner directly. Not just some desk clerk like you do at the dealerships. Plus, Im sure I paid 1/2 the price then what the dealership would of charged me and with the guarantee, you can't go wrong with Pacific Motor Service.
Rich, thank you for the glowing review! Your knowledge and background of how automobiles work makes the job of explaining what went wrong and why its important to correct it much easier. We appreciate your trust and respect. Kevin Donohoe, Owner
- Pacific Grove