Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Despite having unexpected repairs performed at Pacific Motor Service - the service was exceptional. Bo, the manager, was forthcoming with information to help me make informed decisions if certain repairs were necessary or not. Since being at their shop, my vehicle is running smooth and cool thanks to their expertise.

Jason it was a pleasure to meet you and were glad your car is running great now.All it needed was a little attention so to speak. :) Service Manager,Beau Blackwell

- Monterey
5

Warm welcome. Patient demeanor of Kevin as he had to register several clients w/ different scheduling needs. Prompt courteous service. Report given on current needs for my car (none) and future needs and what to look out for. As a mature woman living alone, I trust the quality of the work performed and feel safe and secure in my vehicle. I would highly recommend this business to anyone, and consider myself extremely fortunate to have found Pacific Motor Service locallly.

Thank you for the great review Catherine. You're taking the proper approach to car care and your little hot rod will serve you well! Kevin Donohoe, Onwe

- Pacific Grove
4

Smog check was done quickly and painless. I miss seeing Bob, but otherwise I am happy with my second visit to PMS. Allright maybe Pacific Motor Service might sound better than PMS. LOL. Thx.

Thank you for the nice review and just so you know, Bob is doing well and enjoying retirement!! Kevin Donohoe, Owner

- Pacific Grove
5

Thanks for all the hard work, effort and honesty! Feel lucky to have found a shop so close to home that I can trust!

Thank you Jenni for trusting us to repair the van. Its an unfortunate situation and I hope the shop in Colorado steps forward and help you out. Look forward to your next service visit. Kevin Donohoe

- Pacific Grove
5

Pacfic Motor Service is like no other repair shop I've ever seen. They take the time to explain your car's condition and pride themselves on their service. What repair shop has a newsletter!? They might be a bit pricier than other shops, but they take care of their customers and do quality work for your vehicle.

We are pleased to hear that you are happy with our service Anna. We look forward to seeing you down the road. Service Manager,Beau Blackwell

- Monterey
5

I appreciate the friendl service

Thank you for your feedback Mr. Noonari. We appreciate you giving us the opportunity to earn your trust. Service Manager,Beau Blackwell

- Monterey
5

my car was towed saturday morning to the pacific motor service in pacific grove. it simply wouldn't start. the tow driver suggested replacing the key batteries, which i did, to no avail. pacific motors took my car, no appointment and repaired it within the day. thank you!

Thank you Anne for the nice review! its always a pleasure to see you and Yann. Kevin Donohoe, Owner

- Pacific Grove
4.5

My first visit went very well! Great service for a very fair price!

We appreciate your review and recommendations Carole. We look forward to making every visit a pleasant one.We wish you a happiness and good health. Service Manager,Beau Blackwell

- Monterey
4.5

All I can say is I love the whole team! The realy stand behind their work! I had a break job that didn't go as planned as they completely redid it with the same amazing wservice aI have grown to love!

Heidi it's always a pleasure to see you and were glad we were able to get you on the road again very shortly after arriving. We wish you and your family the best. Service Manager,Beau Blackwell

- Monterey
5

PMS is fast, efficient, courteous, helpful, and great value.

P.J., thank you for the kind review. I hope our conversation on cost per mile versus resale value made good sense. We look forward to your next visit! Kevin Donohoe, Owner

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.