Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I just needed a couple of oddball wiper blades replaced. Beau ordered them and I came in the next day to have them put on. One of them proved to be defective. Beau ordered a replacement and had it in hand and installed within just a few minutes.

Thank you Ann for your response. We appreciate your feedback and hope all is well and stays well. Service Manager,Beau Blackwell

- Monterey
4.5

The service was excellent. Took time to evaluate the problem and explain the solution. Asked if we wanted to see the bad parts and explained what work had been performed. Great experience!

Thank you Ed and Deborah for the kind review. I'm glad to hear all is well with the Nissan and you are pleased with the results. you two are a pleasure to serve! See you next service visit. Kevin Donohoe, Owner

- Pacific Grove
5

Prompt and courteous service with detailed feedback about what services were performed and what might be needed in the future

Thank you for the great review Janet. Let us know when you are ready for tires on your Jeep. Kevin Donohoe, Owner

- Pacific Grove
5

I have had 3 different cars serviced at Pacific Motor Service and was happy with the attention I got each time. They always lay out the options and list what work needs to be done immediately and what can wait. With all the mistrust people have about auto mechanics, Pacific Motor Works inspire confidence.

We appreciate your kind review Tom.It's always a pleasure to see you. It my job to make my customers aware of what there car needs and its up to them to take car of there vehicle.No pressure,just advice. Service Manager,Beau Blackwell

- Monterey
5

Keith was very helpful and explained everything. The service was completed very quickly

Thank you for the review. We hope to see you in the future! Kevin Donohoe, Owner

- Pacific Grove
5

Despite having unexpected repairs performed at Pacific Motor Service - the service was exceptional. Bo, the manager, was forthcoming with information to help me make informed decisions if certain repairs were necessary or not. Since being at their shop, my vehicle is running smooth and cool thanks to their expertise.

Jason it was a pleasure to meet you and were glad your car is running great now.All it needed was a little attention so to speak. :) Service Manager,Beau Blackwell

- Monterey
5

Warm welcome. Patient demeanor of Kevin as he had to register several clients w/ different scheduling needs. Prompt courteous service. Report given on current needs for my car (none) and future needs and what to look out for. As a mature woman living alone, I trust the quality of the work performed and feel safe and secure in my vehicle. I would highly recommend this business to anyone, and consider myself extremely fortunate to have found Pacific Motor Service locallly.

Thank you for the great review Catherine. You're taking the proper approach to car care and your little hot rod will serve you well! Kevin Donohoe, Onwe

- Pacific Grove
4

Smog check was done quickly and painless. I miss seeing Bob, but otherwise I am happy with my second visit to PMS. Allright maybe Pacific Motor Service might sound better than PMS. LOL. Thx.

Thank you for the nice review and just so you know, Bob is doing well and enjoying retirement!! Kevin Donohoe, Owner

- Pacific Grove
5

Thanks for all the hard work, effort and honesty! Feel lucky to have found a shop so close to home that I can trust!

Thank you Jenni for trusting us to repair the van. Its an unfortunate situation and I hope the shop in Colorado steps forward and help you out. Look forward to your next service visit. Kevin Donohoe

- Pacific Grove
5

Pacfic Motor Service is like no other repair shop I've ever seen. They take the time to explain your car's condition and pride themselves on their service. What repair shop has a newsletter!? They might be a bit pricier than other shops, but they take care of their customers and do quality work for your vehicle.

We are pleased to hear that you are happy with our service Anna. We look forward to seeing you down the road. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.