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Monterey and Pacific Grove Auto Repair

3990 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I have always been impressed with the level of care and service I receive at Pacific Motors.

Thank you for your kind review Phillip.Were glad to see your car is running so well,thanks to your understanding on how important maintenance is. We look forward to keep helping you maintain the life of your vehicle. Service Manager,Beau Blackwell

- Monterey
5

It's always great and Beau is the best.

It's always a pleasure to see you Art.Thank you for the review and we look forward to seeing you again in the future. Service Manager, Beau Blackwell

- Monterey
5

your staff did an outstanding job to clean up and the front area of my van after a small disaster.beau in the front office also provided excellent & professional attention.

Thank you for your kind review and the delicious cookies Candice.Our detailing service is one of many advantages to coming to Pacific Motor Service.Another is our 3yr/36,000 mile parts and labor warranty. Service Manager,Beau Blackwell

- Monterey
4.5

Beau ..greeted us in a highly professional fashion and arranged immediately to have our needs met

We try to accommodate everyone's needs as best as possible and provide good old fashion service. I'm glad everything with your dog is okay and we look forward to helping you in the future. Service Manager,Beau Blackwell

- Monterey
4.5

A very pleasant experience. I appreciate a business that is customer service oriented and with a smile, also! I have already recommended Pacific Motor Service to others

Thank you Lidia, we appreciate the kind words and your recommendations !!
Look forward to seeing you next visit.
Kevin Donohoe

- Pacific Grove
5

I have always had impeccable service at Pacific Motors, this visit was the same. Bow at the front desk was excellent with my estimate and throughout the car repair. I will be requesting a tune up for my other car soon.

It's our pleasure to service your vehicles Steve. We look forward to seeing you soon and will be sad to see you move away in a few months.You are truly a good guy and an amazing customer. Service Manager,Beau Blackwell

- Monterey
5

Seems most reviews here are positive so not sure what happened on the day I visited but the service was nonexistent. Too busy on personal call to take care of my scheduled appt. After waiting 20 minutes I walked out only to be chased after and told I owed money for the service I never received??

5

As always, my appointment to have my car smogged was handled in an efficient and friedly manner. A customer could not ask for anything more!

We appreciate your kind words and recognition of service. Look forward to your next service visit. Kevin Donohoe

- Pacific Grove
5

Thanks for the prompt service and special interest you showed to my son.

Its our pleasure to make time to show your son how to grease his ball joints and bushings.Its very important we educate our customers on how to best maintain there car.Thanks for the review Alan. Service Manager,Beau Blackwell

- Monterey
5

From the momement I called the staff was friendly, courteous and knowledgeable. I really appreciated the extra time that was taken to explain in detail the problems with my car. I would recommend Pacific Motor Service to my friends and family.

thank you for the great review Carrie !! Look forward to your next visit. Kevin Donohoe

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.