Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
Get Directions
Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
Get Directions
5

I walked in without an appointment and was given immediate service. All done and ready to drive off in less than an hour. Thank you

Thank you for your review and letting us service your car Carol. We are glad we were able to service your vehicle and get you on your way in a reasonable amount of time. Service Manager, Beau Blackwell

- Monterey
4.5

Job handled efficiently and ready when estimated.

Thank you for the kind review Mr. Craig. We are very happy to have built a long and trusting relationship with you. We hope you have a great year. Service Manager, Beau Blackwell

- Monterey
5

Excellent customer service, trustworthy, reliable, and dependable!

Ana, thank you for the great review. We look forward to your next visit and also hope you and your family have a wonderful summer.

- Pacific Grove
5

Thanks for the ride, back and forth to work, and getting me out the door very quickly when your office was full of people picking up their cars. One lady brought you in a box of cookies! I should have thought of it! You deserve them, thanks from me too!

Thank you Jeanette for your review.We appreciate you very much. Its our pleasure to give you the best and most convenient service possible We wish good health to you and your car. Service Manager, Beau Blackwell

- Monterey
5

I was visiting my daughter, who is going to shcool in the area. She needed to have some repair work done on her car, so I checked on the internet and found Pacific Motors. I liked the way thier web page looked, and the reviews that I read, so I called and talked to Beau, the service manager, and he was as helpful as could be. I explained what repairs I was needing [a/c compressor replaced, electric window not working properly and a cracked lense in a tail light]; he told me to bring the car in and he would check it out to see exactly what it needed and what it would cost me for the repairs. I had an idea of what the cost would be on the repairs and Beau was able to shop around and get me the best price on the parts. The over all cost of the repairs, while still expensive, were much less that I had been expecting. They got the parts and did the repairs quickly and efficently. I had the car back the next day, and they even detailed it for me so that it was clean and shining when I picked it up. Beau was polite and professinonal and he made me feel confident in the work by explaining the warranty policy to me so that I would know that my repairs were covered in case of a problem in the future. They even had a shuttle that took me back to my hotel and picked me up when the car was done. I feel confident in leaving my daughter here knowing that there is a place she can bring her car for service and repairs that will treat her right and not try to take advantage of her.

Thank you for the kind words June.Im glad we(Pacific Motor Service) were able to service your vehicle.We look forward to building an ever lasting relationship with you, your daughter and her vehicle.Thanks again. Service Manager, Beau Blackwell

- Monterey
4.5

Beau was very professional, courteous, and easy to work with.

Thank you Steve for your review.Im glad we were able to be of service to you and your vehicle.We look forward to seeing you in the future.Wishing you and your wife good health. Service Manager,Beau Blackwell

- Monterey
5

This is the second experiance I have had and the entire team was amazing. They did a fantastic job and made the car repair process much more pleasent. Thanks so much!

Thank you Christina for letting us service your car.We look forward to building an ever lasting relationship with you and your vehicle.
Service Manager,
Beau Blackwell

- Monterey
5

I had a dead battery the afternoon before a long trip the next morning. I took it to Pacific Motors and a technician began working on it as soon as the work order was prepared. I was on my way in about a half hour.

Thank you Mr. Fremgen for your review and letting Pacific Motors service your car. Hope you have a nice weekend and we look forward to helping you in the future.
Service Manager,
Beau Blackwell

- Monterey
5

Very good staff with professionalism

Thank you David for the review. We all look forward to your next service visit.
-Kevin Donohoe

- Monterey
4.5

Im' not an author so nore than five workds is a hard thing to do.

Thank you Art,
You are the BEST! Good health to you and Ron.
-Kevin

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.